Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Janet Medrano

North Hollywood

Summary

Observant professional with successful background delivering heartfelt care to residents. Compassionate and service-oriented individual well-educated in medication administration. Outstanding knowledge of first aid and CPR.

Compassionate Caregiver known for productivity and efficiency in task completion. Skilled in personalized care planning, medication management, and companionship, ensuring comfort and safety of clients at all times. Excel in communication, patience, and empathy, leveraging these soft skills to connect with clients and provide exceptional care tailored to individual needs.

Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.

Outgoing professional with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. Works well with office visitors and vendors.

Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.

Dependable and courteous professional with several years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

Mission City Orthodontics
San Fernando
03.2021 - Current
  • Greeted patients warmly and assisted them with check-in procedures.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Answered phone calls and addressed patient inquiries effectively.
  • Maintained a clean and organized front desk area for efficiency.
  • Processed patient payments accurately using billing software.
  • Communicated with staff to ensure smooth clinic operations daily.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Assisted with scheduling appointments for clients and visitors.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Provided administrative support such as filing documents, photocopying and scanning materials.

Caregiver

Senior helper
North Hollywood
05.2025 - 08.2025
  • Provided personal care and assistance with daily living activities.
  • Maintained a safe and clean environment for clients.
  • Assisted clients with mobility and transportation needs.
  • Developed engaging activities to enhance client well-being.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Improved patient outlook and daily living through compassionate care.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Maintained clean and well-organized environment for client happiness and safety.

Caregiver

At Home Care LLC
Valencia
03.2019 - 05.2020
  • Maintained clean and well-organized environment for client happiness and safety.
  • Supported bathing, dressing and personal care needs.
  • Improved patient outlook and daily living through compassionate care.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Helped clients get in and out of beds and wheelchairs.

Sales Associate

Boost Moblie Store
Pacoima
11.2018 - 03.2019
  • Assisted customers in selecting products and providing recommendations.
  • Maintained store displays to enhance customer shopping experience.
  • Processed transactions accurately using point-of-sale systems.
  • Managed inventory levels and restocked merchandise as needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Developed promotional strategies to increase sales volume.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Placed special orders or called other stores to find desired items.

Education

High school diploma -

Vaughn Next Century Learning Center
Pacoima, CA

Skills

  • Compassionate client care
  • Daily living assistance
  • Verbal and written communication skills
  • HIPAA compliance
  • Patient scheduling
  • Front desk operations
  • Time management
  • Problem solving
  • Attention to detail
  • Multitasking and organization
  • Listening skills

Languages

Timeline

Caregiver

Senior helper
05.2025 - 08.2025

Front Desk Receptionist

Mission City Orthodontics
03.2021 - Current

Caregiver

At Home Care LLC
03.2019 - 05.2020

Sales Associate

Boost Moblie Store
11.2018 - 03.2019

High school diploma -

Vaughn Next Century Learning Center
Janet Medrano