Janet MacDonald
Dartmouth,NS
Summary
Dedicated administrative professional with successful experience in fast-paced settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Clerk (CR04)
Canada Border Services Agency
Commercial And Trade District Office / HSIA
11.2022 - Current
- Provide administrative support, data entry, and record keeping using SAP-CAS and Excel.
- Perform Human Resource functions, such as verifying information, preparing and submitting staffing requests and updating and maintaining employee location lists, organizational charts, and workbooks.
- Make purchases and reconcile invoices using ARIBA and SAP-CAS
- Prepare time sheet reports, analysis, and audits.
- Order office supplies and manage inventory.
- Ensure organizational unit is up to date in Human Resource Management Tracking (HRMT) program (SAP-GUI).
Senior Food and Beverage Server
Jamieson's Irish House And Grill
Cole Harbour, NS
10.2015 - 02.2024
- Multitask while remaining professional and courteous in a fast-paced environment
- Promptly resolve any guest issues while maintaining a caring, positive attitude.
- Complete end of day reports, closing duties, and secure restaurant.
- Build a positive reputation in the community by caring for the customers and serving alcohol responsibly
9-11 Police Dispatch Telecommunications Operator
Royal Canadian Mounted Police
Dartmouth, NS
06.2022 - 11.2022
- Operated multi-line emergency dispatch system.
- Answered administrative phone line and relay messages.
- Determined nature and location of emergency.
- Made files for incidents that require police services and dispatch other agencies as required.
- Provided exceptional customer service to public.
Office Administrative Assistant /Data Entry Clerk
Atlantica Mechanical Contractors
Dartmouth, NS
01.2022 - 05.2022
- Provided administrative support, data entry, and record keeping for Finance Department.
- Answered telephone and electronic inquiries and relayed calls and messages.
- Entered data according to specific format and verified accuracy and completeness of data.
- Maintained computer and manual filing systems.
- Ordered office supplies and managed inventory.
Supervisor/Server
Celtic Hearth / Bridie Molloy's
St. John's, NL
01.2014 - 08.2015
- Maintained customer and employee satisfaction.
- Ensured safety of customers and employees.
- Trained new employees and ensured overall quality of service.
- Resolved guest concerns and complaints in order to maintain positive atmosphere.
Education
Bachelor in Social Science - Criminology And Psychology
University of Ottawa
Ottawa, ON06.2006
High School Diploma -
St. Peter's High School
Orleans, ON06.1997
Skills
- Records Management Software
- Customer Communication
- Supply Ordering
- Data Entry and 10-Key
- Data Compilation
- Time Management
- Team Collaboration
- Spreadsheet tracking/management
- Flexible and Adaptable
- Maintaining confidentiality
- Taking directions
- Interpersonal confidence
Languages
English
Native or Bilingual
French
Limited Working
Certification
- Reliability Clearance
- Non-restricted and Restricted Firearms Safety
- OMS (Offender Management System)
- Correctional Service of Canada Mental Health Training
- ASIST (suicide intervention)
Timeline
Administrative Clerk (CR04)
Canada Border Services Agency
11.2022 - Current
9-11 Police Dispatch Telecommunications Operator
Royal Canadian Mounted Police
06.2022 - 11.2022
Office Administrative Assistant /Data Entry Clerk
Atlantica Mechanical Contractors
01.2022 - 05.2022
Senior Food and Beverage Server
Jamieson's Irish House And Grill
10.2015 - 02.2024
Supervisor/Server
Celtic Hearth / Bridie Molloy's
01.2014 - 08.2015
Bachelor in Social Science - Criminology And Psychology
University of Ottawa
High School Diploma -
St. Peter's High School