Janet Larocque
Cornwall,ON
Summary
Proven customer service expert with a track record of enhancing customer satisfaction and loyalty at Canadian Tire. Leveraged customer assistance and work ethic to increase repeat business. Skilled in POS systems and known for exceptional patience and empathy, significantly boosting team efficiency and client retention without specifying numerical percentages.
Overview
34
34
years of professional experience
Work History
Cashier
Canadian Tire
09.2023 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Giant Tiger
04.2021 - 09.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Customer Service Cashier
Marks Work Warehouse
06.2009 - 10.2017
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Handled cash with high accuracy and took care to check bills for fraud.
Cashier
Freson Bros. IGA
01.2009 - 10.2017
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Hair Salon Owner
Self-employeed
10.1990 - 10.2017
Education
Hairstylist - Hairstylist
Art & Technique Hairstyling School
Cornwall, ON01-1990
High School Diploma -
Tagwi High School
Avonmore, ON06-1980
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
English
Native or Bilingual
Timeline
Cashier
Canadian Tire
09.2023 - Current
Cashier
Giant Tiger
04.2021 - 09.2023
Customer Service Cashier
Marks Work Warehouse
06.2009 - 10.2017
Cashier
Freson Bros. IGA
01.2009 - 10.2017
Hair Salon Owner
Self-employeed
10.1990 - 10.2017
Hairstylist - Hairstylist
Art & Technique Hairstyling School
High School Diploma -
Tagwi High School
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