Janet Keall
Mount Albert
Summary
Expert in building client relationships and fostering trust, while leveraging strong organizational skills to achieve organized backend systems. Passionate about enhancing customer experiences and ensuring high-quality service delivery.
Overview
19
19
years of professional experience
Work History
Director of Sales
APEX Impressions Inc
10.2021 - 03.2026
- Lead all Sales for growing small family business
- Drove annual sales in 20201 from $440,000 to over $1,150,000.
- Collaborated with marketing team to help sales campaigns reach target audiences.
- Built relationships with customers and community to establish long-term business growth.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Photobooth Co-Owner
Strike a Post Photo Booth
01.2012 - 07.2019
- Established foundational processes for business operations.
- Serviced many Proms, graduations and Semi formals - working with teens. Helping them feel comfortable in front of a camera and building relationships
- Actively working to make sure of inclusion and making sure everyone was having a good/safe time during the school events
- Managed billing, invoices, ordering and shipping.
Staff Development & Restorative Care Coordinator
Kristus Darzs Latvian Home
05.2007 - 01.2011
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Built strong relationships with clients to deliver emotional support and companionship.
- Used company software and databases to maintain records of services performed and patient conditions.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Education
Gerontology
Laurentian University
Barrie04.2006
Diploma - Activation Co-ordinator
George Brown College
Toronto05.2003
Skills
- Strong practice in building relationships with clients
- Fostering trust with potential clients over the phone and email, telephone and front desk experience
- Self motivated and Hyper organized
- Care deeply about people and how they are treated especially during times of crisis
- Supportive Friend and Colleague
Timeline
Director of Sales
APEX Impressions Inc
10.2021 - 03.2026
Photobooth Co-Owner
Strike a Post Photo Booth
01.2012 - 07.2019
Staff Development & Restorative Care Coordinator
Kristus Darzs Latvian Home
05.2007 - 01.2011
Gerontology
Laurentian University
Diploma - Activation Co-ordinator
George Brown College