Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Receptionist
C.H Robinson Worldwide Canada Ltd.
06.2017 - 03.2024
Answered phone promptly and directed incoming calls to correct offices.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Corresponded with clients through email, telephone, or postal mail.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Maintained visitor log for entering and leaving facility for security purposes.
Helped maintain office security by monitoring visitor access and issuing badges.
Assisted with planning office events and meetings for smooth execution.
Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Receptionist
Milgram & Company Ltd.
07.2003 - 06.2017
Answered phone promptly and directed incoming calls to correct offices.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Maintained visitor log for entering and leaving facility for security purposes.
Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
Sorted, received, and distributed mail correspondence between departments and personnel.
Education
High School Diploma -
Massey Vanier High School
Cowansville
Skills
Greeting and Seating Clients
Telephone skills
Organization skills
File Management
Mail handling
Scheduling appointments
Administrative Support
Customer/Client relations
Security awareness
Clerical Support
Punctual and Reliable
Problem-Solving
Microsoft Office
Problem-solving aptitude
Professionalism
Computer Proficiency
Inventory Management
Payment Processing
Languages
English
French
Certification
C.S.C.B- Education and Professional Development
CSCB Introduction to Customs course
Timeline
Receptionist
C.H Robinson Worldwide Canada Ltd.
06.2017 - 03.2024
Receptionist
Milgram & Company Ltd.
07.2003 - 06.2017
High School Diploma -
Massey Vanier High School
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