Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Janet Gonzalez

Riverside

Summary

Diligent customer service with background in providing compassionate care and supporting daily living activities. Proven ability to assist clients with personal hygiene, meal preparation, and mobility support. Demonstrated empathy and patience in handling sensitive situations and maintaining safe environment.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

6
6
years of professional experience

Work History

Caregiver Attendant

In Home Support Services
01.2022 - Current
  • Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.
  • Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
  • Ensured patient safety through diligent monitoring and adherence to care plans.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Supported patients in adhering to dietary requirements, preparing nutritious meals tailored to their specific needs.

Assistant to the President and CEO

Lighthouse Of Hope Foundation
05.2019 - 12.2024
  • Contributed valuable insights during strategy sessions based on thorough understanding of company goals, operations, challenges faced from an executive perspective.
  • Exceeded expectations in handling sensitive issues and responding promptly to urgent matters, demonstrating exceptional problem-solving skills.
  • Liaised with internal departments to gather information for executive presentations, ensuring accuracy and relevance.
  • Improved overall office workflow by developing efficient filing systems for physical and digital documents.
  • Promoted a positive work environment through effective communication between executives and staff members at all levels within the organization.

Education

High School Diploma -

Alvord High School
Riverside, CA
06-2000

Skills

  • Personal care assistant
  • mobility assistance
  • medication management
  • basic medical knowledge
  • housekeeping
  • meal preparation
  • calendar management
  • travel coordination
  • document Management
  • Office administration
  • task prioritization
  • staff management

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Caregiver Attendant

In Home Support Services
01.2022 - Current

Assistant to the President and CEO

Lighthouse Of Hope Foundation
05.2019 - 12.2024

High School Diploma -

Alvord High School
Janet Gonzalez