Summary
Overview
Work History
Education
Skills
Timeline
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Janet Cortes

Gilroy

Summary

Professional with strong background in Human Resources, prepared for this role. Expertise in recruitment, employee relations, and policy implementation. Strong focus on team collaboration and achieving results. Reliable and adaptable, skilled in conflict resolution, talent acquisition, and performance management.

Overview

6
6
years of professional experience

Work History

HR Specialist

Olam Americas Inc.
06.2024 - Current
  • Implemented HR operations across three locations, overseeing recruitment, onboarding, employee engagement, and payroll
  • Implemented new HR policies and procedures to three different sites within ofi
  • Served as point of contact for employees regarding HR-related inquiries or concerns
  • Developed and implemented employee engagement initiatives
  • Designed an employee recognition program that increased morale by 30%

Human Resources Partner and Payroll Officer (Weekends)

Las Palmas Mercado
12.2018 - Current
  • Reviewed time records for 50 employees to verify accuracy of information
  • Implemented a new payroll system
  • Provided guidance and support to department supervisors on employee relations issues, ensuring compliance with company policies and legal requirements
  • Conducted investigations into workplace complaints or violations of company policies, maintaining confidentiality throughout the process
  • Developed and implemented an attendance policy
  • Managed employee relations issues, including disciplinary actions, investigations, and conflict resolution
  • Managed the development of HR policies and procedures handbook
  • Led investigations into employee complaints or misconduct allegations in a fair and impartial manner
  • Led the development of company policies and procedures to ensure compliance with employment laws and regulations

HR Coordinator

Olam Food Ingredients
06.2021 - 06.2024
  • Maintained human resources information system and kept employee files up to date and accurate
  • Scheduled, Organized and Presented orientations for new hires and re-hires (seasonal employees)
  • Completed background and reference checks to facilitate hiring and onboarding of employees using our HRIS (ADP)
  • Directed recruitment process by posting job, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters
  • Explained employee compensation, benefits, schedules, working conditions and promotion opportunities
  • Addressed and resolved general payroll-related inquires
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination
  • Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references
  • Evaluated timecards for accuracy on regular and overtime hours for 450 employees
  • Counseled managers and employees regarding company policies, procedures, CBA and workplace issues
  • Directed job fairs to bring in local talent for long term and seasonal positions
  • Prepared thorough reports for health, dental and pension benefit eligibility
  • Educated employees on Collective Bargaining Agreement (CBA) procedures, administration and interpretation
  • Reduced grievances and arbitration need by educating frontline managers on techniques for enhancing interactions between labor and leadership
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Proved successful working within tight deadlines and fast-paced atmosphere
  • Assisted with appointment reminders for Workers Compensation and assisted with completing DWC 1 form
  • Documented, tracked, and interviewed/screened employees for COVID cases and
  • Assisted with Leaves of Absence and scheduled employees for interactive Process
  • Back up for the HR Generalist

HR Assistant

Olam Food Ingredients
06.2020 - 06.2021
  • Documented human resources records and maintained confidentiality of sensitive personal information
  • Responded to inquiries by answering telephone calls, in-person questions and emails
  • Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes
  • Maintained office supplies, distributed mail, and processed invoices for payment
  • Coordinated and set up meeting materials, presentations and audiovisual systems
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices
  • Held work shops to assist and teach employees how to download and navigate our ADP phone application

Education

High School Diploma -

Gilroy High School
Gilroy, CA
06.2009

Skills

  • Data collection
  • Termination Processing
  • Human Resources Audits
  • Benefits Programs
  • Employment & labor law
  • Attention to Detail
  • Employee Recognition
  • Strong technical skills using Excel
  • Grievance Handling
  • Spanish
  • Confidential Document Control PowerPoint, and Outlook
  • Payroll
  • Background Checks
  • Employee Timesheet Processing
  • Conflict management
  • Leave of Absence Transitions
  • HRIS ADP
  • Leadership

Timeline

HR Specialist

Olam Americas Inc.
06.2024 - Current

HR Coordinator

Olam Food Ingredients
06.2021 - 06.2024

HR Assistant

Olam Food Ingredients
06.2020 - 06.2021

Human Resources Partner and Payroll Officer (Weekends)

Las Palmas Mercado
12.2018 - Current

High School Diploma -

Gilroy High School

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Janet Cortes