Janet Boutilier
Grande Prairie,Alberta
Summary
Proven Customs Clerk/Dangerous Goods Auditor at UPS Canada, adept in import-export regulations and international trade knowledge. Excelled in enhancing customs compliance, training staff, and streamlining operations. Demonstrated teamwork orientation by fostering strong internal communications. Achieved smooth customs processes through expert guidance and efficient dangerous goods auditing.
Overview
20
20
years of professional experience
Work History
Customs Clerk/Dangerous Goods Auditor
UPS Canada
Dartmouth, NS
10.2014 - 07.2023
- Process International shipments and ensuring invoices and proper documents are accompanying packages.
- Ensured compliance with customs regulations by staying up-to-date on changing policies
- Provided expert guidance to clients regarding complex import/export regulations, ensuring their shipments met all necessary requirements for smooth customs clearance
- Trained new hires, supervised staff, sharing best practices and knowledge of warehouse operations
- Strengthened internal communication channels among departments involved in the customs process
- Audited dangerous goods packages
- Utilized warehouse equipment to safely load and unload pallets and containers.
- Loaded trailers and delivery trucks
- Washed and cleaned inside of driver vehicles
Lunch Room Monitor
Halifax Regional Schoolboard
Dartmouth, NS
09.2016 - 09.2020
- Monitored students during lunchtime and provided verbal cues to students to manage behavior.
- Cleaned tables, straightened chairs and swept floors between lunch periods.
Receptionist Administrator
Advocate Media
Dartmouth, NS
09.2003 - 06.2008
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Education
Nail Technician -
Eastern Esthetics
Halifax08.2023
Business Information Technology -
Nova Scotia Community College
Dartmouth, NS05.1996
Grade 12 -
Cole Harbour District High School
Cole Harbour, NS06.1994
Skills
- Teamwork orientation
- Import-Export Regulations
- International trade knowledge
- Transportation Scheduling
Languages
English
Timeline
Lunch Room Monitor
Halifax Regional Schoolboard
09.2016 - 09.2020
Customs Clerk/Dangerous Goods Auditor
UPS Canada
10.2014 - 07.2023
Receptionist Administrator
Advocate Media
09.2003 - 06.2008
Nail Technician -
Eastern Esthetics
Business Information Technology -
Nova Scotia Community College
Grade 12 -
Cole Harbour District High School