Janet Black
San Diego
Summary
Sincere [Job Title] offering superior skills in patient needs assessment and healthcare team collaboration. Passionate multi-tasker dedicated to supporting team objectives to facilitate top-quality care. Well-versed in monitoring and noting vital signs, cleaning and sanitizing patient areas and assisting with personal hygiene tasks such as toileting and grooming. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Nurse Assistant
Scripps Green Hospital
08.2022 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported clinical staff members by assisting with data entry, word processing, completing work orders and creating and maintaining files.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Received and routed laboratory results to correct clinical staff members.
Autism Behavior Interventionist
VBA
03.2022 - 07.2022
- Helped students build skills to navigate typical academic and social situations.
- Improved behaviors through modeling, role-playing and other effective strategies.
- Completed observations of students in classroom and social situations.
- Maintained records of ongoing assessments and documentation of updates.
- Developed intervention plans based on established guidelines and individual needs.
- Met with teachers to establish goals for students in intervention program.
- Assessed students using effective testing instruments and tools.
- Met with students to conduct individual assessments and determine academic and mental health needs.
- Completed required documentation and reports for compliance and treatment planning.
CNA
Sharp Grossmont Hospital
03.2020 - 11.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
CNA
Granite Hills Skill Nursing
01.2020 - 03.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Sales Consultant
AT&T
08.2017 - 07.2019
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Maximized customer retention by resolving issues quickly.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Maintained organized, presentable merchandise to drive continuous sales.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Bachelor of Science - Nursing
Grossmont College
Grossmont06.2027
High School Diploma -
Diego Springs Academy
San Diego06.2015
Skills
- Feeding Assistance
- Privacy and Confidentiality
- Interdisciplinary Care
- Staff Assistance
- Blood Pressure Measurement
- Medical Records Management
- Patient Admission
- Active Listening
- Regulatory Compliance
- Laboratory Testing
- Tracking Symptoms
- Monitoring Fluids
- Complex Problem-Solving
- Emotional Intelligence
- Creative Thinking
- Calm Under Stress
- Observation Documentation
- Room Cleaning and Restocking
- Healthcare Administration
- Critical Thinking
- EMR Systems
- Organization and Time Management
- Teamwork and Collaboration
- Adaptable and Flexible
- Data Entry Software
- Unit Administration
Certification
- CNA - Certified Nurse Assistant
Timeline
Nurse Assistant
Scripps Green Hospital
08.2022 - Current
Autism Behavior Interventionist
VBA
03.2022 - 07.2022
CNA
Sharp Grossmont Hospital
03.2020 - 11.2021
CNA
Granite Hills Skill Nursing
01.2020 - 03.2020
Sales Consultant
AT&T
08.2017 - 07.2019
Bachelor of Science - Nursing
Grossmont College
High School Diploma -
Diego Springs Academy
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