Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janet Ayala Ornelas

Woodland

Summary

Customer-focused professional with experience in retail and team-oriented environments. Skilled in providing excellent customer service, assisting with product selection, and maintaining clean, organized spaces. Proficient in handling cash transactions and restocking inventory efficiently. Strong communicator with the ability to work collaboratively in fast-paced settings. Known for quickly adapting to new tasks and building positive relationships with customers and team members.

Overview

5
5
years of professional experience

Work History

Barista/Sales Associate

Dutch Bros
08.2024 - 03.2025
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Sales Associate

Big Kahuna Frozen Yogurt
06.2020 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Garden Associate

Home Depot
10.2021 - 08.2023
  • Restocked and organized garden products (plants, soil, tools, etc.)
  • Assisted customers in locating products and provided advice and ensured excellent customer service and satisfaction.
  • Maintained a clean and inviting garden center environment for both employees and customers alike.

Education

Associate of Science - Construction Management

California State University, Sacramento
Sacramento, CA
05-2027

High School Diploma -

Pioneer High School
Woodland, CA
06-2021

Skills

  • Customer servies
  • Cash register operation
  • Team-oriented
  • Problem solving
  • Communication
  • Attention to detail
  • Adaptability

Timeline

Barista/Sales Associate

Dutch Bros
08.2024 - 03.2025

Garden Associate

Home Depot
10.2021 - 08.2023

Sales Associate

Big Kahuna Frozen Yogurt
06.2020 - 07.2024

Associate of Science - Construction Management

California State University, Sacramento

High School Diploma -

Pioneer High School
Janet Ayala Ornelas