Janessa Borrelli
Edmonton,Canada
Summary
Hardworking honor student who is diligent about handling any task given. Proficient at working effectively unsupervised and quickly mastering new skills. My easily adaptive and emphatic personality will be sure to shine through in Alberta Health Services
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Insight Medical Imaging
Edmonton, AB
10.2023 - Current
- Greeting and checking in of all patients
- Documentation of patient information on computer
- Notifies appropriate department of patient arrival.
- Ensures all previous examinations are imported.
- Porter and change patients in preparation for exams.
- Answering phones and directing calls to correct recipient when necessary.
- Handle all incoming report and image requests.
- Requesting previous exams from outside facilities
- Looking up and importing previous studies prior to arrival of scheduled patients
- Photocopying, faxing, mailing.
- Constant communication with Diagnostic Imaging staff
- Maintain the utmost in professional confidence of patient information and/or results
- Schedule all follow up examinations.
- Schedule appointments for all in house patients
- Provide patients with exam preparations.
- Ensure the front waiting room is tidy.
- Unpack and distribute daily courier bags.
- Sign for and direct any deliveries and supplies coming into the clinic.
- Any other duties deemed necessary by Site Lead or Reception Manager
Cashier
Costco Wholesale
Sherwood Park, AB
06.2021 - Current
- Delivered high level of customer service to customers using active listening and engagement skills.
- Collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped with purchases and signed customers up for rewards program.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Summer Student
Alberta Retired Teachers' Association
Edmonton, AB
05.2023 - 08.2023
- Process all new applications including coding into CRM and BC365.
- Email welcome packages to members once applications have been integrated.
- Code the info and claims inboxes into the CRM and put them in appropriate folders.
- Completing over age dependant annual renews; emailing members a reminder to complete online form and emailing members confirmation of OAD status.
- Print and mail all membership cards including ARTA 101.
- Add alerts to profile's for ARTArx grandfathered members.
- Complete any tasks assigned by management and senior member service administrators.
Education
Bachelor of Science - Nursing
Grant MacEwan University
Edmonton, AB04-2028
Continuing Education - Medical Terminology & Anatomy And Physiology
Northern Alberta Institute of Technology
Edmonton, ABSkills
- Exceptional customer service
- Dependable
- Excellent time management
- Organized and meticulous
- Attention to detail
Timeline
Medical Receptionist
Insight Medical Imaging
10.2023 - Current
Summer Student
Alberta Retired Teachers' Association
05.2023 - 08.2023
Cashier
Costco Wholesale
06.2021 - Current
Bachelor of Science - Nursing
Grant MacEwan University
Continuing Education - Medical Terminology & Anatomy And Physiology
Northern Alberta Institute of Technology
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