Summary
Overview
Work History
Education
Skills
Travel Experience
"We are a Team" Awarded by my Colleagues
Range Value Excellence Award for "We Take Ownership"
Timeline
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Jane Samantha  Twinney

Jane Samantha Twinney

Newmarket,ON

Summary

Accomplished Luxury Travel Specialist and Business Development professional with extensive experience creating and growing high-value client relationships. Skilled at identifying opportunities, developing new business from scratch, and converting prospects into loyal clients through personalized, attentive service. Known for combining deep destination knowledge with strategic sales expertise to deliver exceptional, tailored travel experiences. Proven ability to drive revenue growth, foster repeat business, and build long-term partnerships, underpinned by trust, cultural awareness, and meticulous attention to detail.

Overview

20
20
years of professional experience

Work History

Luxury Travel Advisor

Kensington Tours
10.2023 - Current
  • Specialize in high-end, tailor-made FIT and group travel experiences for discerning global travellers.
  • Met and exceeded annual sales targets in the first year; currently on track for continued success in Fiscal 2026.
  • Honoured as an Award Value Winner by colleagues for teamwork and dedication: 'We are a Team.'
  • Awarded the Range Value Excellence Award for “We Take Ownership” 2025
  • Build strong, trust-based relationships with Luxury clients, managing complex, multi-component itineraries.
  • Leverage deep destination knowledge and consultative sales skills to create compelling journeys that drive satisfaction and referrals.
  • Collaborate across departments to ensure operational efficiency and client satisfaction from booking through return.
  • Mentor Program and Social Committee Member
  • Awarded with NPS Award 2025, FAM 2025 and FAM 2026

Elected Official, Ward Councillor

Town of Newmarket
12.2008 - Current
  • Represent local residents by acting as a liaison between the community and municipal government.
  • Participate in policy development, municipal planning, and budget approval processes to support sustainable community growth.
  • Collaborate with council members, organizations, and stakeholders to address community needs and enhance public services.
  • Review and vote on bylaws, development proposals, and infrastructure projects to promote the town’s well-being.
  • Engage constituents through meetings, public forums, and outreach initiatives to ensure transparency and responsiveness.
  • Advocate for responsible fiscal management while balancing the priorities of diverse community groups.

Travel Experience Designer

Club Med
07.2022 - 10.2023
  • Assisted past and new customers in planning upcoming village stays worldwide, including the Caribbean, Europe, and Asia.
  • Specialized in beach and sun holidays, as well as ski-focused destinations in France, Italy, and Switzerland.
  • Consistently achieved top sales performance within the Canadian Sales Team.
  • Delivered exceptional customer service with a proven track record of client satisfaction and retention.

Independent Travel Consultant

Expedia Cruises
02.2022 - 08.2023
  • Developed and managed a personal customer base, planning diverse travel experiences including cruises, all-inclusive resorts, and FIT.
  • Provided tailored travel consultations and bookings with a focus on high-touch, personalized service.
  • Maintained strong client relationships to encourage repeat business and referrals.

Publisher

Best Version Media
12.2015 - 03.2019
  • Independent publisher of two local community magazines with a combined annual sales volume of $750,000.
  • Led a collaborative team including an editor, graphic designer, and photographer to produce high-quality monthly publications.
  • Developed editorial content featuring prominent professionals and families to enhance community engagement.
  • Oversaw all aspects of production, from sales and marketing to distribution and budgeting.
  • Built strong relationships with advertisers and local leaders to support long-term revenue growth.

Senior Account Executive

AIRMILES Corporate Incentives (RMG Loyalty)
09.2008 - 02.2011
  • Developed new business opportunities across Ontario to grow the small business rewards program.
  • Drove product awareness and growth through strategic outreach and relationship building.
  • Worked closely with clients to create customized loyalty solutions aligned with their goals.

Sales Manager & Assistant Show Manager

Bicycle Trade Association of Canada
02.2006 - 12.2007
  • Supported planning and execution of large annual trade shows in Montreal.
  • Led sales efforts, securing sponsors and exhibitors to maximize revenue.
  • Managed logistics including floor layout and hotel accommodations.
  • Contributed to successful events through effective project and stakeholder management.

Education

Brock University
01.1984

Skills

  • Luxury & FIT Travel Planning
  • UHNWI Client Relations
  • Global Destination Expertise
  • Consultative Sales
  • Event & Itinerary Design
  • Public Speaking & Governance
  • Budget Management
  • CRM & Booking Systems
  • Strategic Partnerships
  • Editorial Content Planning

Travel Experience

Extensively travelled across Europe, the Caribbean, Africa, and North America. Planned Asia Trip for 2026. First-hand knowledge of destinations enhances itinerary design, cultural insight, and client confidence.

"We are a Team" Awarded by my Colleagues

Honoured as an Award Value Winner by colleagues for team work and dedication

Range Value Excellence Award for "We Take Ownership"

Selected by Helen Giontsis to receive the Range Values Excellence Award for "We Take Ownership" in recognition of how consistently and authentically I live our values at Kensington Tours

Timeline

Luxury Travel Advisor

Kensington Tours
10.2023 - Current

Travel Experience Designer

Club Med
07.2022 - 10.2023

Independent Travel Consultant

Expedia Cruises
02.2022 - 08.2023

Publisher

Best Version Media
12.2015 - 03.2019

Elected Official, Ward Councillor

Town of Newmarket
12.2008 - Current

Senior Account Executive

AIRMILES Corporate Incentives (RMG Loyalty)
09.2008 - 02.2011

Sales Manager & Assistant Show Manager

Bicycle Trade Association of Canada
02.2006 - 12.2007

Brock University
Jane Samantha Twinney