Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jane Rose Otero

921 Midland Avenue, Suite 108 Scarborough,Canada

Summary

Looking forward to work in challenging environment where my skills can be effectively utilized to improve operations and contribute to the company’s growth.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Digilution Web Solutions
08.2010 - 04.2012
  • Coordinated scheduling and calendar management for executives, ensuring optimal time utilization.
  • Facilitated communication between departments, streamlining information flow and enhancing collaboration.
  • Developed and maintained filing systems, improving document retrieval efficiency.
  • Trained new administrative staff on company policies, software tools, and best practices for effective operations.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

Barista & Cashier

Aramak (Second Cup Co.)
09.2012 - 03.2020
  • First contact with customers, greet and inform customers, in charge of ringing up product sales and receiving payments, maintaining clean and organized checkout areas.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Balancing Cash Registers through reconciling cash drawers at the beginning and end of their shifts.
  • Record and accurately process purchases using the POS system.
  • Processed customer transactions with accuracy and efficiency.
  • Maintained organized cash register, ensuring smooth operations during peak hours.
  • Handled cash, credit, and returns while adhering to company policies.
  • Monitored inventory levels at checkout area to prevent stock shortages.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Early Childcare Assistant

Network Childcare Services
10.2021 - Current
  • Developed engaging lesson plans fostering early childhood education and development.
  • Collaborated with educators to implement individualized learning strategies for children.
  • Monitored children's progress, adapting activities to meet diverse needs and abilities.
  • Led group activities promoting social skills, teamwork, and creativity among children.
  • Communicated effectively with parents regarding child development, behavior, and educational goals.
  • Assisted in conducting regular assessments of each child''s developmental progress toward academic milestones.

Education

Early Childcare Assistant

Anderson College of Health, Business & Technology
Toronto, ON
11-2021

Bachelor of Science in Commerce - Management Accounting

Ateneo de Davao University
03.2010

Skills

  • Analytical, good communication, problem solver, innovative, and computer literate
  • Organized, punctual, reliable & helpful
  • Consistently delivers exemplary customer service
  • Works with others responsibly and strong leadership skills
  • Enthusiastic, persistent & assiduous
  • Positive attitude coupled with the ability to remain calm and composed in busy work settings

Languages

English
Tagalog

Certification

  • NOVEMBER 2014 Bank Teller Training / Toronto District School Board, North York, Ontario


  • March 2015 Accounting & Bookkeeping / Toronto District School Board, North York, Ontario

Timeline

Early Childcare Assistant

Network Childcare Services
10.2021 - Current

Barista & Cashier

Aramak (Second Cup Co.)
09.2012 - 03.2020

Administrative Assistant

Digilution Web Solutions
08.2010 - 04.2012

Early Childcare Assistant

Anderson College of Health, Business & Technology

Bachelor of Science in Commerce - Management Accounting

Ateneo de Davao University

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Jane Rose Otero