Summary
Overview
Work History
Education
Skills
Additional Information
License
Timeline
BusinessAnalyst
Janelyn Mae Cuaton

Janelyn Mae Cuaton

Student
Calgary,AB

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales and maintaining accurate records of all transactions. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Social Media Manager

Freelance
Calgary, AB
09.2022 - Current
  • Managing social media accounts: I am managing the Instagram and Facebook accounts of brothersbuyhomes, csquaredinteriors, and lottavosf.
    Creating engaging content: I developed and curated a variety of engaging content, including images, videos, articles, and graphics, to increase brand awareness, drive engagement, and encourage sharing among followers including posting, scheduling, and monitoring content.
    Staying current with trends: I kept up to date with social media trends, platform updates, and industry best practices, adapting strategies and content as needed to maintain relevance and effectiveness.
    Crafting compelling captions: I wrote engaging and creative captions for social media posts, ensuring they were in line with the organization's tone and style while encouraging user interaction and promoting key messages.
    Designing visuals: I utilized design tools such as Canva, Figma, and Adobe Photoshop to create eye-catching graphics, images, and templates for social media posts, ensuring that they adhered to brand guidelines and enhanced the overall aesthetic of the organization's online presence.
    Managing email newsletters: I designed, wrote, and managed email newsletters using Mailchimp, ensuring that the content was relevant, informative, and engaging for subscribers. I also segmented email lists and optimized send times to maximize open rates and click-through rates.
    Collaborating with content creators: I worked closely with writers, designers, and other content creators to develop and execute cohesive and impactful social media and email marketing campaigns.

Part-Time Cleaner

Opal & Co. Luxury Cleaning
11.2022 - 04.2023
  • Performing cleaning tasks: I carried out various cleaning tasks, such as sweeping, mopping, vacuuming, dusting, and washing windows, ensuring that the premises were clean and well-maintained.
  • Sanitizing surfaces: I sanitized high-touch surfaces, including countertops, doorknobs, and light switches, to minimize the risk of illness and promote a healthy environment.
  • Waste management: I collected and disposed of trash and recycling materials in designated bins, adhering to waste disposal guidelines and policies.
  • Providing excellent customer service: I interacted with clients, coworkers, and visitors in a professional and courteous manner, addressing any concerns or requests related to the cleanliness of the premises.

AIRCRAFT MAINTENANCE TECHNICIAN

Falconer Aircraft Management Inc
08.2019 - 05.2022
  • Developing and maintaining aircraft maintenance schedules: I created and updated maintenance plans, taking into account regulatory requirements, operational needs, and resource availability to ensure the timely and efficient completion of scheduled and unscheduled maintenance tasks.
  • Coordinating with maintenance teams: I worked closely with maintenance technicians, engineers, and management to prioritize maintenance tasks, allocate resources, and address any issues that arose during the maintenance process.
  • Monitoring maintenance progress: I tracked the progress of maintenance activities, making adjustments to the plan as necessary to address unforeseen issues or changing priorities and ensuring that all maintenance tasks were completed on time and within budget.
  • Ensuring parts and equipment availability: I collaborated with the procurement department to ensure that all necessary parts, tools, and equipment were available for maintenance activities, minimizing delays and reducing downtime.
  • Maintaining accurate records: I maintained detailed and accurate maintenance records, the work orders, and documentation, and doing the Airbus computerized maintenance management system (CMMS)ensuring compliance with aviation regulations and company policies and facilitating audits and inspections.

Sales Associate/Barista Part-Time

Casa Consuji
04.2018 - 05.2019
  • Preparing and serving beverages: I prepared and served a variety of hot and cold beverages, such as coffee, tea, and specialty drinks, following recipes and presentation standards to ensure customer satisfaction.
  • Providing exceptional customer service: I greeted customers, answered their questions about the menu, and provided personalized drink recommendations, ensuring a positive and welcoming atmosphere.
  • Operating the cash register: I handled cash and card transactions, accurately processed payments, and provided customers with receipts while maintaining a well-organized and efficient workspace.
  • Taking inventory and restocking: I conducted regular inventory checks and restocked items as needed, ensuring that the store was always well-stocked with fresh products and supplies.
  • Adhering to food safety and hygiene standards: I followed proper food handling and sanitation procedures, such as handwashing and temperature control, to ensure the safety and quality of products.
  • Collaborating with team members: I worked closely with fellow sales associates and baristas to ensure smooth operations, communicating effectively to handle customer orders and resolve any issues that arose.

Education

Bachelor of Science - Aircraft Maintenance Technology

Airlink International Aviation College
Pasay, MNL
03-2018

Diploma - Software Development

Bow Valley College
Calgary, AB
Current

Skills

  • Ul
  • Teamwork
  • Communication
  • Sales Strategy
  • Customer service experience
  • Food preparation and safety
  • Friendly and outgoing
  • Graphic design
  • Adaptive and creative
  • Inventory counting
  • HTML,CSS and Javascript
  • Time Management

Additional Information

  • Graduated Magna Cum Laude

License

  • Aircraft Maintenance Engineer License Holder I Philippines

Timeline

Part-Time Cleaner

Opal & Co. Luxury Cleaning
11.2022 - 04.2023

Social Media Manager

Freelance
09.2022 - Current

AIRCRAFT MAINTENANCE TECHNICIAN

Falconer Aircraft Management Inc
08.2019 - 05.2022

Sales Associate/Barista Part-Time

Casa Consuji
04.2018 - 05.2019

Bachelor of Science - Aircraft Maintenance Technology

Airlink International Aviation College

Diploma - Software Development

Bow Valley College

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