Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Flight Attendant
LynxAir Airline
12.2023 - 02.2024
Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
Flight Attendant
Swoop
12.2018 - 12.2023
Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
Facilitated efficient meal services by accurately taking orders, serving food quickly, and managing dietary restrictions or special requests.
Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
<ul>
<li>Assisted guests with travel needs in fast-paced environment, including inquiries, ticketing, and check-ins.</li>
<li>Coordinated with ground staff to facilitate smooth boarding processes.</li>
<li>Maintained up-to-date knowledge of airline policies and procedures.</li>
<li>Trained new team members on customer service protocols and tools.</li>
<li>Sold tickets while ensuring optimal cabin accommodations for passengers.</li>
<li>Executed computer, iPad, and paperwork tasks efficiently.</li>
<li>Evaluated and prepared flights by arranging seat assignments, coordinating special meals, and managing upgrades.</li>
<li>Performed boarding and gate duties, including ticket checks, passenger assistance, and cabin security confirmation.</li>
<li>Processed and secured passenger luggage to ensure safe handling.</li>
</ul> at Alaska Airline/ Breeze Airline<ul>
<li>Assisted guests with travel needs in fast-paced environment, including inquiries, ticketing, and check-ins.</li>
<li>Coordinated with ground staff to facilitate smooth boarding processes.</li>
<li>Maintained up-to-date knowledge of airline policies and procedures.</li>
<li>Trained new team members on customer service protocols and tools.</li>
<li>Sold tickets while ensuring optimal cabin accommodations for passengers.</li>
<li>Executed computer, iPad, and paperwork tasks efficiently.</li>
<li>Evaluated and prepared flights by arranging seat assignments, coordinating special meals, and managing upgrades.</li>
<li>Performed boarding and gate duties, including ticket checks, passenger assistance, and cabin security confirmation.</li>
<li>Processed and secured passenger luggage to ensure safe handling.</li>
</ul> at Alaska Airline/ Breeze Airline