Janelle Paige
Duncan
Summary
Focused young adult with strong understanding of retail operations. Offering extensive experience in high-volume settings. Highly service-minded and professional with customers and employees alike.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Youth Worker
Cowichan Tribes
01.2023 - 03.2023
- Managed and led activities promoting growth in mental, emotional and educational areas.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Encouraged youth clients to develop own activities and leadership skills through group discussions.
- Provided key emotional support to special needs youth.
Cashier
Dollar Tree
05.2022 - 11.2022
- Operated cash register for cash, cheque and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, and locate items.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Processed customer refunds and exchanges according to established guidelines
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Addressed customer needs and made product recommendations to increase sales
COVID-19 Screener
Tsawout First Nation
03.2021 - 05.2021
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Oversaw in-person and curbside patient registration and processing.
- Protected individual confidentiality as prescribed by local, state and federal mandates.
- Provided COVID-19 FAQs and educational material to patrons and employees.
- Disinfected tools, equipment and surfaces between patients.
Cashier
Sleggs Building Materials
09.2020 - 03.2021
- Operated cash register for cash, cheque and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, and locate items.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services and company information.
Daycare Worker
Cowichan Tribes
07.2019 - 08.2019
- Taught children to organize toys, wash hands and share by leading by example.
- Encouraged good behaviors using positive reinforcement methods.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Meticulously sanitized toys and play equipment.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Maintained child-friendly environment with access to outdoor activities.
- Prepared, served and cleaned up daily meals for 15+ children.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Met with parents about daily activities, positive developments and issues.
- Kept notes of behavior issues, food served and medications administered to children.
- Maintained accurate and detailed record on enrollments, attendance, health and safety, emergency contact information and incident reports.
Cashier
Dollar Tree
09.2018 - 07.2019
- Operated cash register for cash, cheque and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Reviewed weekly sales ads and monitored price changes.
Camp Leader
Cowichan Tribes
07.2018 - 08.2018
- Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
- Monitored behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Led groups of children safely through variety of camp activities.
- Communicated with parents, staff and teachers regarding children or program issues, disciplining or expelling campers when required for good of community.
- Recorded attendance and contacted parents regarding absent campers.
Education
High School Diploma -
Duncan Christian School
Duncan, BC06.2020
Skills
- Time Management
- Equipment Cleaning
- Display Arrangements
- Credits and Refunds
- Critical Thinking
- Maintaining Quality Assurance Standards
- Clear Communication
- Integrity and Dependability
- Willing to Learn
- Maintaining Clean Work Areas
- Customer Experience
Certification
- Hul'q'umi'num' Language Academy, Simon Fraser - May 2022
- Health Advisory Comittee, Cowichan Tribes - May 2017 - Sept 2023
Timeline
Youth Worker
Cowichan Tribes
01.2023 - 03.2023
Cashier
Dollar Tree
05.2022 - 11.2022
COVID-19 Screener
Tsawout First Nation
03.2021 - 05.2021
Cashier
Sleggs Building Materials
09.2020 - 03.2021
Daycare Worker
Cowichan Tribes
07.2019 - 08.2019
Cashier
Dollar Tree
09.2018 - 07.2019
Camp Leader
Cowichan Tribes
07.2018 - 08.2018
High School Diploma -
Duncan Christian School
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