Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janelle Mazzulla

Carlsbad,CA

Summary

Self-motivated individual with a genuine passion for sales and customer service. Excels in exceptional organizational skills and adapts well to unforeseen circumstances. Strives for excellence and aims to establish fabulous rapport with clients. Driven to succeed in new business ventures, innovative marketing methods, and fostering a strong team dynamic.

Overview

24
24
years of professional experience

Work History

Owner

Bronze Ur Cheeks
05.2008 - Current
  • Customer service.
  • Great hospitality.
  • Satisfying my clients one spray at a time.
  • A professional mobile organic spray tanning company.
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • To insure my clients have the utmost experience.

Sales Associate

Faucets N Fixtures
01.2020 - 10.2024
  • Top performer/number one in sales.
  • Engaged directly with contractors, designers, plumbers, builders and other key individuals in effort to promote business opportunities.
  • Recommended plumbing products that would fulfill customer requirements.
  • Built lasting client relationships through effective communication and prompt issue resolution talents.
  • Answered questions from customers regarding plumbing materials and products.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Built strong client rapport to establish diversified network of connections.

Luxury Sales Associate

Nordstrom
10.2018 - 01.2020
  • Meeting weekly and monthly sales goals.
  • Maintaining exceptional hospitality and customer service.
  • Team building.
  • Merchandising and organizing sales floor.
  • Building a rapport with our personal customers.
  • Stayed current on company offerings and industry trends.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Kept detailed records of daily activities through online customer database.
  • Contributed to team objectives in fast-paced environment.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Executive Assistant

Arrowhead Capital Mortgage
07.2016 - 10.2018
  • Managed the team and owner.
  • Excel spread sheets/calendar managing.
  • Team building.
  • Fund raising.
  • Clerical.
  • Event planning.
  • Business planning.
  • Recruiting new realtor business.
  • Project/Design manager of flipping homes.
  • Organized and coordinated conferences and monthly meetings.
  • Answered high volume of phone calls and email inquiries.

Co-Owner

Mazzulla Engineering Incorporated
12.2006 - 09.2015
  • Office manager/project manager.
  • Clerical.
  • Accounting.
  • Customer service skills.
  • Scheduling trucks and organizing jobs.
  • Always making sure clients are satisfied.
  • Grading and underground construction company.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Established foundational processes for business operations.
  • Recruited, interviewed and hired new staff members and developed training materials for employees.

Sales Associate

Nordstrom
12.2002 - 11.2005
  • Meeting weekly and monthly sales goals.
  • Maintaining exceptional hospitality and customer service.
  • Team building.
  • Merchandising and organizing sales floor.
  • Building a rapport with our personal customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Assistant Manager

Pier 1 Imports
12.2000 - 12.2002
  • Meeting Weekly and Monthly Sales Goals
  • Merchandising and Staging Window Fronts
  • Unloading Trucks and Delegating Tasks
  • Opening and Closing The Store
  • Key Holder
  • Motivating My Team to Strive with Greatness
  • Maintaining Top Notch Customer Service

Education

Associate of Applied Science - Health and Business

Crafton Hills College
Yucaipa, CA
01-2004

Associate of Arts - Design And Marketing

Fashion Institute of Design And Merchandising
Costa Mesa, CA
01-2004

High School Diploma -

Arrowhead Christian Academy
Redlands, CA
2001

Skills

  • Excellent Work Ethic
  • Enthusiastic
  • Team Player
  • Organization
  • Goal Orientated
  • Very Hands On
  • Quick Learner/Fast Paced
  • Love People
  • Marketing tactics
  • Social media control
  • Business management
  • Value proposition development
  • Contract negotiation expertise
  • Contract management

Timeline

Sales Associate

Faucets N Fixtures
01.2020 - 10.2024

Luxury Sales Associate

Nordstrom
10.2018 - 01.2020

Executive Assistant

Arrowhead Capital Mortgage
07.2016 - 10.2018

Owner

Bronze Ur Cheeks
05.2008 - Current

Co-Owner

Mazzulla Engineering Incorporated
12.2006 - 09.2015

Sales Associate

Nordstrom
12.2002 - 11.2005

Assistant Manager

Pier 1 Imports
12.2000 - 12.2002

High School Diploma -

Arrowhead Christian Academy

Associate of Applied Science - Health and Business

Crafton Hills College

Associate of Arts - Design And Marketing

Fashion Institute of Design And Merchandising
Janelle Mazzulla