Janelle Malynyk
Tilbury,ON
Summary
Dynamic hairstylist with a proven track record at Romeos Salon and Spa, renowned for building a loyal clientele through exceptional customer service and advanced communication skills. Expert in client consultations and detail-oriented styling techniques, consistently enhancing client satisfaction and resolving service complaints effectively. Committed to creating a welcoming environment and educating clients on product benefits.
Overview
17
17
years of professional experience
Work History
Hairstylist
Form And Function Salon
Chatham, ON
08.2024 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Hairstylist
Romeos Salon and Spa
Waterloo, ON
10.2011 - 05.2020
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
- Resolved guest complaints about service or style.
Sales Associate
SoftMoc
Kitchener, ON
08.2008 - 12.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Hair Stylist - Hair
Voila Hair Institute
Kitchener10.2011
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Detail-orientated
- Advanced communication skills
Languages
English
Professional Working
Timeline
Hairstylist
Form And Function Salon
08.2024 - Current
Hairstylist
Romeos Salon and Spa
10.2011 - 05.2020
Sales Associate
SoftMoc
08.2008 - 12.2011
Hair Stylist - Hair
Voila Hair Institute