Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cherisse Smith

North York

Summary

Experienced support worker prepared for role in personal assistance. Skilled in providing compassionate care, managing daily tasks, and ensuring clients' well-being. Strong focus on team collaboration, adaptability, and achieving results. Reliable and capable of responding to changing needs, with expertise in communication, problem-solving, and empathy.

Overview

6
6
years of professional experience

Work History

Front Desk Agent

Mcleans Auto Body And Paint
01.2023 - 01.2024
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.

PSW

Tom Clo INC
07.2022 - 12.2022
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained clients'' dignity by providing discreet assistance with personal hygiene tasks, such as toileting and incontinence care.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Collaborated with healthcare professionals to ensure seamless delivery of services for optimal patient outcomes.

PSW

Homestead Senior Citizen Residence
02.2018 - 07.2022
  • Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
  • Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
  • Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

No Degree - Supervisory Management

BIPMAP
BARBADOS
07-2020

No Degree - Personal Support Worker

Samuel Jackman Prescod Polytechnic
Barbados
07-2013

Skills

  • Customer service
  • Guest services
  • Problem-solving skills
  • Emotional support
  • Compassionate care
  • Personal hygiene assistance
  • Nutrition support
  • Mobility assistance
  • Cash handling
  • Time management
  • Oral and written communications

Languages

English

Timeline

Front Desk Agent

Mcleans Auto Body And Paint
01.2023 - 01.2024

PSW

Tom Clo INC
07.2022 - 12.2022

PSW

Homestead Senior Citizen Residence
02.2018 - 07.2022

No Degree - Supervisory Management

BIPMAP

No Degree - Personal Support Worker

Samuel Jackman Prescod Polytechnic
Cherisse Smith