Janelle JU
Calgary,Canada
Summary
Creative, enthusiastic, proactive, and hard working. Self-motivated and always meet deadlines. Multi-task in a fast paced environment. Very detail oriented with high standards, and always keep organized. Excellent interpersonal communication, relationship management, customer service and presentation skills in both Chinese and English.
Overview
10
10
years of professional experience
Work History
Sales & Project Manager - Window Coverings
RGO Products
Calgary, Canada
11.2022 - Current
- Built and established strong partnerships with teams, vendors and contractors.
- Prepared cost estimates for projects of varying sizes.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Managed multiple projects with competing deadlines simultaneously.
- Attended trade shows and seminars in order to learn about new products being offered by manufacturers.
Design Consult - Window Coverings
Final Touch
North Vancouver, Canada
05.2021 - 09.2022
- Created custom window treatments, including drapes, blinds, and shades.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Addressed customer questions and concerns regarding products and services.
Interior Decorator & Store Manager
Home Makeover Centre
North Vancouver, Canada
04.2019 - 04.2021
- Assisted clients successfully by choosing furnishings consistent with preferences and budget.
- Developed strategies to maximize sales and profitability.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Recruited, trained and supervised new employees.
Interior Decorator & Store Manager
Ashley Interiors
Brockville, Canada
05.2015 - 01.2019
- Trained and mentored associates to teach daily tasks and procedures.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Education
Interior Decorating -
Algonquin College
Ottawa, ON, Canada06.2015
BFA - Bachelor of Fine Art
China Women's University
Beijing, P.R.China06.2012
Skills
- Project Management
- Team collaboration
- Sales Skills
- Schedule management
- Customer relations specialist
- Time Management
- Decision Making and Problem Solving
- Multi-unit operations management
- Verbal and written communication
- Microsoft Office
- Salesforce
- Driver's Licence
Timeline
Sales & Project Manager - Window Coverings
RGO Products
11.2022 - Current
Design Consult - Window Coverings
Final Touch
05.2021 - 09.2022
Interior Decorator & Store Manager
Home Makeover Centre
04.2019 - 04.2021
Interior Decorator & Store Manager
Ashley Interiors
05.2015 - 01.2019
Interior Decorating -
Algonquin College
BFA - Bachelor of Fine Art
China Women's University
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