Summary
Overview
Work History
Education
Skills
Timeline
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Janelle Hamel

Prince George,BC

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Skills in oral and written communication, active listening and analytical problem-solving skills.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Dr. Love And Hemp City
08.2020 - 05.2022
  • Promptly responded to and investigated customer inquiries, complaints, and requests
  • Processed customer service orders promptly to increase customer satisfaction.
  • Exhibited high energy and professionalism when dealing with custumers
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Delivered prompt service to prioritize customer needs.
  • Opened and closed the store
  • kept store in orderly fashion
  • Cross-trained and provided backup support for organizational leadership.
  • Sought ways to improve processes and services provided.

Education

GED -

Continuing Ed SD 57
Prince George, BC
06.2013

Skills

  • Conflict Resolution
  • Product Sales
  • Microsoft Excel
  • Customer Service
  • Sales and Upselling
  • Relationship Building
  • Social skill development
  • Dependable and Responsible
  • Fast Learner
  • Clear Communication
  • Attentive to People
  • Housekeeping
  • Time Management
  • Strong Ethics

Timeline

Customer Service Representative

Dr. Love And Hemp City
08.2020 - 05.2022

GED -

Continuing Ed SD 57

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Janelle Hamel