Janelle Andersen
Summary
Dedicated and reliable professional with strong customer service skills and experience in fast-paced environments. Committed to providing exceptional guest experiences, I excel in team-oriented settings while maintaining a positive and professional attitude.
Overview
11
11
years of professional experience
Work History
Front Desk Agent
Langenburg Country Inn Motel
Langenburg, Saskatchewan
01.2022 - 01.2025
- Greeted, registered, and assigned rooms to hotel guests, ensuring a welcoming experience.
- Processed guest payments via cash or credit card transactions, maintaining accuracy and efficiency.
- Prepared invoices for customers based on their orders and payment terms, ensuring clarity in billing.
- Set up breakfast stations with necessary utensils, dishes, and condiments each morning, contributing to guest satisfaction.
Food Service Worker
Compass Group Canada
Prince Albert, Saskatchewan
01.2017 - 01.2020
- Assisted with food preparation and meal service in a fast-paced kitchen environment, demonstrating strong teamwork.
- Maintained cleanliness and sanitation of kitchen, dining, and food prep areas, adhering to safety standards.
- Washed dishes, utensils, and kitchen equipment following safety standards, ensuring a hygienic workspace.
- Restocked supplies and supported smooth daily kitchen operations, contributing to overall efficiency.
Residential Cleaning Services / Supervisor
Magic Maid
Calgary, Alberta
01.2014 - 01.2016
- Provided professional residential cleaning services with strong attention to detail, ensuring client satisfaction.
- Promoted to Supervisor position based on reliability, leadership, and work quality, exemplifying a strong work ethic.
- Helped train new employees on cleaning procedures and company standards, fostering a collaborative team environment.
Skills
- Customer Service & Communication
- Time Management
- Safety & Compliance
- High Stamina
- Team Training & Supervision
- Adaptable under Pressure
- Leadership & Traits
Certifications And Education
- Infection Prevention and Control (IPAC), Alberta Health Services / Standard Compliance
- Standard First Aid & CPR Level C
- Food Handling Certificate
- WHMIS 2015
- High School Diploma, Graduated
References
Available upon request
Timeline
Front Desk Agent
Langenburg Country Inn Motel
01.2022 - 01.2025
Food Service Worker
Compass Group Canada
01.2017 - 01.2020
Residential Cleaning Services / Supervisor
Magic Maid
01.2014 - 01.2016