Summary
Work History
Education
Skills
Languages
Timeline
Cashier

JANELLE FULLER

Oromocto,NB

Summary

With 20 years in retail and customer service, Ive proven my ability to enhance customer satisfaction through effective communication and problem-solving skills. Recognized for maintaining high accuracy in cash handling and fostering teamwork to achieve store goals. Adaptable and detail-oriented, committed to delivering exceptional service.

Work History

Cashier

Canadian Tire
2020 - 2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Front End Supervisor

Shoppers Drug Mart
2017 - 2019
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.

Food Preparation/Line Cook/Dishwasher

Mucho Burrito
2015 - 2017
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.

Front End Cashier

Sobeys
2011 - 2014
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.

Education

High School Diploma -

St. Paul's Catholic Secondary
Trenton, ON
01-1997

Skills

  • Customer Service
  • Communication
  • Teamwork
  • Problem-solving
  • Time Management
  • Leadership
  • Attention to detail
  • Adaptability
  • Organization

Languages

English

Timeline

Cashier

Canadian Tire
2020 - 2024

Front End Supervisor

Shoppers Drug Mart
2017 - 2019

Food Preparation/Line Cook/Dishwasher

Mucho Burrito
2015 - 2017

Front End Cashier

Sobeys
2011 - 2014

High School Diploma -

St. Paul's Catholic Secondary

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JANELLE FULLER