Janelle Dubois
Kelowna
Summary
Resourceful and results-driven professional with over 15 years of hands-on experience in the Human Resources, Recruitment, and Hospitality industries. Known for exceptional multitasking, problem-solving skills, and delivering a high level of customer service. Adept at managing administrative tasks, enhancing team productivity, and ensuring smooth daily operations. Demonstrated ability to foster relationships, drive recruitment, and improve operational efficiency in fast-paced environments. Proactive, organized, and highly adaptable, committed to delivering meaningful contributions to organizational growth.
Overview
13
13
years of professional experience
Work History
Recruitment Specialist
The North West Company
01.2022 - Current
- Spearheaded full-cycle recruitment for diverse corporate roles, ensuring a seamless hiring process and positive candidate experience;
- Sourced and vetted high-quality candidates through a variety of channels, building a strong, qualified talent pool.
- Managed multiple requisitions, maintaining attention to detail and meeting deadlines while exceeding hiring targets;
- Administered onboarding, including travel arrangements, licensing, and reimbursements for new hires;
- Enhanced communication strategies by collaborating across departments to ensure timely updates and issue resolution.
- Represented the company at career fairs and participated in new initiatives aimed at improving recruitment practices.
Server/Bartender
Hat Tricks Sports Bar And Grill
12.2019 - 04.2023
- Delivered exceptional customer service in a high-energy sports bar environment, ensuring guest satisfaction and repeat business;
- Managed POS system for orders, payments, and accurate transaction processing, ensuring error-free service;
- Worked collaboratively with team members to maintain a smooth workflow during peak hours;
- Provided accurate handling of VLT transactions, ensuring proper payout processes and adherence to regulatory standards.
Recruitment Administrator
The North West Company
12.2019 - 01.2022
- Provided administrative support to the Corporate Recruitment team, coordinating job postings, candidate sourcing, and interview scheduling;
- Processed pre-employment paperwork, including references and criminal record checks, and maintained comprehensive candidate files;
- Assisted in the development of recruitment strategies and streamlined onboarding processes for new hires;
- Managed department invoices, travel arrangements for candidates, and responded to inquiries from internal and external parties.
Recruitment Coordinator
Canadian Kraft Paper Industries
01.2019 - 10.2019
- Led recruitment activities for internal and external candidates, coordinating interviews, pre-employment testing, and onboarding;
- Developed and posted job advertisements, actively sourcing talent through job boards, recruitment sites, and direct outreach;
- Organized and participated in career fairs and community engagement activities to build the company’s talent pipeline.
Communications & Recruitment Administrator
Canadian Kraft Paper Industries
02.2018 - 01.2019
- Developed and distributed internal and external communications, including newsletters, social media content, and recruitment updates;
- Supported recruitment activities by managing candidate databases, screening, conducting interviews and on-boarding;
- Led the development and launch of the company website, serving as the primary point of contact between internal stakeholders and the web graphics team. Managed ongoing website updates and maintenance, ensuring content accuracy and functionality post-launch;
- Conducted mill tours for prospective employees, showcasing the company’s culture and operations.
Recruitment Coordinator
The City of Winnipeg (Transit)
05.2016 - 12.2017
- Coordinated all recruitment efforts, from posting job openings to conducting interviews and managing the selection process;
- Pre-screened applicants, ensuring compliance with HR policies and participating in the interviewing process for all levels of roles;
- Administered onboarding for new hires and managed seniority lists, contributing to smooth integration into the department.
Clerk A- HR File & Support Clerk
The City of Winnipeg (Transit)
12.2012 - 05.2016
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment;
- Assist with Bus Operator Recruitment; including completing reference checks;
- Provided Front Reception Coverage on a regular basis.
- Maintain and store yearly driver's license renewals;
- Contact and administrator for all information and responsibilities to create and maintain Employee ID Access cards;
- Files all employee related information;
- Clerk B relief in the WCB Payroll/Finance department.
Education
Certificate - Administrative Assistant
Red River College
Winnipeg, MB06-2012
Skills
- Recruitment & Staffing: Full-cycle recruitment, candidate sourcing, interview coordination, onboarding, and employee engagement
- Customer Service Excellence: 15 years of direct customer interaction and service delivery in hospitality and administrative roles
- Communication: Strong verbal and written communication; skilled in internal and external messaging, and liaising with diverse stakeholders
- Administrative Expertise: Proficient in MS Office Suite (Excel, PowerPoint, Word), CRM programs, ATS, HRIS, PeopleSoft
- Problem-Solving: Adept at identifying challenges and resolving them quickly with a customer-focused mindset
- Time Management: Superior organizational skills with the ability to prioritize and manage multiple tasks under pressure
- Teamwork & Collaboration: Proven team player with the ability to engage cross-departmental teams for optimal results
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Recruitment Specialist
The North West Company
01.2022 - Current
Server/Bartender
Hat Tricks Sports Bar And Grill
12.2019 - 04.2023
Recruitment Administrator
The North West Company
12.2019 - 01.2022
Recruitment Coordinator
Canadian Kraft Paper Industries
01.2019 - 10.2019
Communications & Recruitment Administrator
Canadian Kraft Paper Industries
02.2018 - 01.2019
Recruitment Coordinator
The City of Winnipeg (Transit)
05.2016 - 12.2017
Clerk A- HR File & Support Clerk
The City of Winnipeg (Transit)
12.2012 - 05.2016
Certificate - Administrative Assistant
Red River College