Janelle Cruzado
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Summary
Motivated medical billing student ready to leverage my knowledge as a Medical Biller to help revenue cycle. I am experienced with creating encounters for patients & Workers Compensation. I am also an organized, detail-oriented individual seeking a medical billing position with your established facility.
Overview
3
3
years of professional experience
Work History
Medical Clerk
Loma Linda Medical Center
12.2024 - Current
- Collaborated with administrative team members to implement new policies or procedures that improved overall clinic efficiency.
- Stayed on top of all records requests and case management functions with open and clear communication.
- Ensured compliance with HIPAA regulations by securely storing sensitive patient information both physically and electronically.
- Ensured smooth communication between medical staff and patients through timely relay of messages and accurate documentation of phone calls.
- Enhanced office efficiency by organizing and maintaining a systematic filing system for medical documents.
Medical Biller
California Health & Rehab Center
09.2024 - 10.2024
- Created encounter forms
- Verification
- CPT/HCPCS codes
- SOAP notes
- PR2’s
- HMO/PPOs
- Workers’ Compensation (Liberty Mutual, etc...)
- Aging Reports
- Claims Corrections
- Conexem
Cashier
Winco Foods
04.2023 - 01.2024
- Collected cash, check or charge payment from customer and provided change for cash transactions.
- Answered all customers’ inquiries and concerns in a patient and positive manner.
- Resolved customer complaints in a professional and timely manner.
Merch Service Associate
Lowes
09.2022 - 04.2023
- Answered customers’ questions about merchandise and advised customers on merchandise selection.
- Handled large amounts of cash, credit/debit cards and personal checks.
- Answered the phone and directed the calls to the proper person through the intercom system.
Education
Diploma - Medical Billing
American Career College
10.2024
Skills
- Conexem Software
- Workers Compensation
- HIPAA Compliance
- CPT / ICD-10 / HCPCS / PCS
- Coding
- CMS-1500 / UB-04
- HMO / PPO
- Claims Corrections
- EOB / RA
- Medicare / Medicaid
- Appeals
- Medical Terminology
- Dental Billing
- Data Entry
- Tricare/Workers Comp
- Reimbursement/Denial Management
- Word, Excel
- Eligibility / COB
- Aging / Claims Follow Up
Timeline
Medical Clerk
Loma Linda Medical Center
12.2024 - Current
Medical Biller
California Health & Rehab Center
09.2024 - 10.2024
Cashier
Winco Foods
04.2023 - 01.2024
Merch Service Associate
Lowes
09.2022 - 04.2023
Diploma - Medical Billing
American Career College
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