Janelle A Bediako
Edmonton,AB
Summary
Aiming to leverage critical thinking skills, and exceptional communications skills to successfully fill the customer service role within the organization.
Overview
4
4
years of professional experience
Work History
Child and Youth Support Worker
Catholic Social Services
05.2023 - Current
- Provided key emotional support to special needs youth.
- Coordinated family visits, medical appointments and therapy sessions for several youth residents.
- Taught life skills and coping mechanisms to residential population in one-on-one and group sessions.
- Worked with several at-risk youth to assist with societal reintegration after prolonged institutionalization.
- Prepared reports to define goals, weaknesses and strengths of residents.
Inventory Associate
Indigo Books & Music
08.2022 - 03.2023
- Completed physical inventory counts each month.
- Managed inventory storage in clean and organized fashion.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained inventory count, tracked usage, and documented variances.
- Marked stock items with identification tags, stamps, electric marking tools, or other labeling equipment.
Sales Consultant
Vector Marketing Company
01.2021 - 04.2022
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Achieved managerial status.
- Managed and taught 20 people in different province.
Daycare Assistant Teacher
Parsons Daycare
09.2019 - 09.2020
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Arrived at assigned areas on time, prepared, and ready to work.
- Complied with strict safety and organizational regulations, policies, and procedures.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Education
Bachelor of Arts - Psychology
Athabasca University
Athabasca, AB06.2025
High School Diploma -
Millwoods Christian School
Edmonton, AB06.2020
Skills
- Organizational Skills
- Excellent Communication
- Analytical and Critical Thinking skills
- Recordkeeping
- CPR and Child CPR Training (2023)
Accomplishments
I was in fast track since grade 6 meaning that not only was I on the honor roll but was offered AP courses in high school until I graduated .
Languages
English
Native or Bilingual
Aspiring Dancer
I have been dancing since I was 12 years old but before that I was in numerous sports and extracurricular activities such as figure skating, football, volleyball, gymnastics, basketball, soccer, taekwondo, and vocal training. I was a very active child and although I loved my sports music had my heart and with my gift of having a keen sense of hearing for music, I was able to use my active side and my love for music I took on dancing. My dream is to one day be a choreographer and travel the world doing what I love to do. I currently dance at a studio called THE STU. They are very inclusive and kind-hearted people and they are very eager to teacher and I am very eager to learn.
Timeline
Child and Youth Support Worker
Catholic Social Services
05.2023 - Current
Inventory Associate
Indigo Books & Music
08.2022 - 03.2023
Sales Consultant
Vector Marketing Company
01.2021 - 04.2022
Daycare Assistant Teacher
Parsons Daycare
09.2019 - 09.2020
Bachelor of Arts - Psychology
Athabasca University
High School Diploma -
Millwoods Christian School
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