Dynamic customer service professional with a proven track record at Southwest Airlines, excelling in problem resolution and outstanding communication. Skilled in managing escalated issues and fostering team collaboration, I consistently enhance customer satisfaction and loyalty while demonstrating meticulous attention to detail in high-pressure environments.
Professional with strong background in customer support, excelling in conflict resolution, communication, and problem-solving. Known for fostering collaborative team environment and adapting to changing needs to ensure customer satisfaction. Skilled in handling multiple tasks efficiently, leveraging empathy and active listening to build rapport with clients and team members alike.
Experienced with handling customer inquiries and resolving issues promptly. Utilizes effective communication and active listening to enhance customer satisfaction. Knowledge of customer relationship management and conflict resolution techniques.