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Enthusiastic Peer Support Specialis with a high level of compassion and skill in assisting individuals in various stages of recovery. Hardworking Peer Support Specialist known for handling appointment scheduling, transporting clients to meetings and promoting assistance wherever and whenever needed. I build trust and understanding easily with clients. Compassionate and empathetic with genuine concern for the well-being of peers. Proudly offering over ! year 5 months of sobriety and a willingness to help others navigate the services and recovery options available. An energetic individual skilled in building rapport with recovering addicts / alcoholics / mental health patients, and sharing methods that promote success. Highly committed to delivering support to others.

Empathetic Peer Support Volunteer with experience building trusting relationships with clients, caring with genuine concern for wellbeing of peers, and helping people in challenging situations achieve recovery successes. Committed to coaching peers through life challenges and willing to share life experiences related to mental illness. Engaging and outgoing with strong communication skills and about 2 years of experience providing mental support as well as advice and assistance to those wanting to change lives positively.

Adept at fostering resilience and recovery, I leveraged my expertise in peer support ethics and problem-solving at SMA Healthcare to elevate client success. Through dynamic communication and effective goal-setting, I not only trained new team members at Park Place but also significantly enhanced client recovery journeys, embodying trust and empowerment in every interaction.
Developed key communication and support skills in mental health environment. Focused on active listening and crisis intervention, ensuring compassionate approach. Seeking to transition into new field, leveraging these transferable skills to make meaningful impact.

PROFESSIONAL CUSTOMER SERVICE REPRESENTATIVE —Performance Profile— Upbeat, courteous and helpful customer service professional with 7+ years of experience in diverse customer care roles. Known for building productive business relationships and attaining long-term customer loyalty. Demonstrated ability to resolve communication deadlocks enabling win-win outcomes. Authorized to work in the US for any employer

Janell Robertson

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Peer Support Volunteer

Food Bank Worker

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Trauma Informed Practice -

Food Banks Canada Certification -

Non Violent Crisis Intervention -

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Peer Support Volunteer

Food Bank Worker

Trauma Informed Practice -

Food Banks Canada Certification -

Non Violent Crisis Intervention -

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