Janell Kristin
San Diego
Summary
Reliable and service driven administrative professional with a strong foundation in financial records, customer service, and problem solving. Skilled in handling sensitive documentation, resolving account discrepancies, and communicating clearly across teams and with clients. Proficient in Microsoft Office and database systems, with a proven ability to adapt in high paced, secure environments. U.S. Marine Corps veteran bringing discipline, attention to detail, and a strong commitment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Personnel Administrative Specialist
United States Marine Corps
MCAS Miramar, San Diego
11.2023 - Current
- Ensure accurate pay entitlements by reviewing and validating supporting documentation.
- Verified and updated electronic personnel files with all required initial pay related documents.
- Analyzed, research and resolved pay discrepancies to prevent overpayments and underpayments.
- Processed over 60 pay adjustments, deductions, and benefits in compliance with federal regulations and policies monthly, with a 97% accuracy rate.
- Assisted members in person, by phone, and by email with pay related questions and concerns, providing accurate information, guidance, and timely solutions.
- Conducted over 80 monthly performance counseling sessions for junior team members, offering constructive feedback to support their professional development.
- Prepared and led weekly briefings to senior leadership with progress updates, using data reports and spreadsheets, improving team efficiency by 85%.
Education
Leadership & Ethics Seminar
MCAS Miramar, CA07-2023
Personnel Administration School
Camp Lejeune, NC07-2022
High School Diploma -
Lincoln Highschool
Portland, OR06-2021
Skills
- Payroll and data processing
- Pay entitlement analysis
- Attention to detail
- Problem solving
- Time management
- Risk management
- Organizational systems
- Verbal and written communication
- Technologically adaptable
- Microsoft Excel, Outlook, SharePoint, Teams, and Adobe Acrobat proficient
Certification
- LEAN Six Sigma Yellow Belt (2024)
- Letter of Appreciation
Timeline
Personnel Administrative Specialist
United States Marine Corps
11.2023 - Current
Leadership & Ethics Seminar
Personnel Administration School
High School Diploma -
Lincoln Highschool
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