Janeline Hayes
Long Beach
Summary
Dynamic Transportation Specialist and Logistics Associate with over 5 years of experience in the transportation sector, recognized for a strong track record in logistics and supply chain management. Expertise in route optimization, fleet coordination, and safety compliance ensures adherence to operational standards and enhances efficiency. Proven leadership abilities demonstrated through effective communication and collaboration skills, fostering a culture of safety and operational excellence. Adaptable and results-driven, consistently thriving in fast-paced environments while meeting evolving demands.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Transportation Specialist & Logistics Associate
Amazon
03.2020 - Current
- Resolved any issues that arose during transportation process in timely manner.
- Assessed potential risks associated with various modes of transport and implemented preventative measures accordingly.
- Streamlined shipping processes through continuous improvement initiatives and innovative ideas.
- Conducted regular audits of transportation records to identify discrepancies or inefficiencies.
- Inspected transportation equipment to detect malfunctions and confirm adherence to safety protocols.
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
- Coordinated schedules and communicated changes to customers.
- Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
Yoga Studio Manager
Downey Yoga
02.2019 - 04.2020
- Checking in new clientele information and entering into POS system
- Signing new contracts and going over guidelines and procedures for establishment
- Processing invoices and entering customer billing information for data base
- Logging in inventory and managing funds at the beginning and end of shift.
- Documented, researched and resolved customer service issues.
- Delivered exceptional customer service to bolster strong relationships and build positive experiences.
- Developed contingency plans for various scenarios, ensuring minimal impact on operations during unexpected events.
- Developed strong relationships with vendors and clients, resulting in increased business opportunities.
Attendant
My Little Dumpling
01.2019 - 05.2019
- Followed safety, sanitization and food handling guidelines.
- Demonstrated hospitality and customer service while greeting tables.
- Processed cash, credit card, and gift card transactions securely using POS software.
- Trained new waitstaff members on restaurant policies, procedures, and service expectations.
1st Assistant Director
Light On A Path Follows
06.2018 - 04.2019
- Engaging all departments as a liaison, to launch production.
- Safety Meetings for crew daily before production commenced
- Announcing the daily and hourly schedule changes for production
- Encouraged actors to develop characters and find unique approaches to bring scripts to life.
- Enhanced overall production efficiency by streamlining communication between departments and delegating tasks effectively.
- Supported director''s vision by providing input on blocking decisions that influenced scene composition as well as overall narrative pacing.
Clientele Administrative Assistant
WME
02.2018 - 08.2018
- Scheduling and organizing appointments for a client daily
- Advocating and consulting for the client directly with independent contractors
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
Delgado College
New Orleans, LA01-2015
Clark College
Vancouver, WA01-1999
Skills
- Proficient in Pages
- Proficient in Microsoft Word
- Proficient in MAC and PC
- Compliance with DOT standards
- Logistics software proficiency
- Professional hostler certification
- Dispatching procedures
- Schedule coordination
- Transportation planning
Certification
Correlation One Certificate
Timeline
Transportation Specialist & Logistics Associate
Amazon
03.2020 - Current
Yoga Studio Manager
Downey Yoga
02.2019 - 04.2020
Attendant
My Little Dumpling
01.2019 - 05.2019
1st Assistant Director
Light On A Path Follows
06.2018 - 04.2019
Clientele Administrative Assistant
WME
02.2018 - 08.2018
Delgado College
Clark College