Tiger Vang
Fresno
Summary
Professional trainer with strong background in team development and performance improvement. Adept at creating and implementing training programs that enhance team skills and operational efficiency. Reliable and adaptable, known for fostering collaborative environments and achieving high standards through team effort and dynamic problem-solving. Key skills include mentorship, training program development, and effective communication.
Overview
5
5
years of professional experience
Work History
Crew Trainer
McDonald's
08.2020 - Current
- Trained new crew members on operational procedures and safety protocols.
- Assisted in maintaining cleanliness and organization of workstations.
- Supported team during high-volume shifts to ensure efficient service delivery.
- Learned company policies and procedures to provide accurate information to customers.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Maintained current knowledge of all team position requirements.
- Established and maintained quality control standards.
Education
Engineering Mechanics
Fresno City College
Fresno, CASkills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Workplace safety
- Safe food handling
- Food safety understanding
- Cleaning and sanitation
- POS systems
- Opening and closing procedures
Timeline
Crew Trainer
McDonald's
08.2020 - Current
Engineering Mechanics
Fresno City College