Janel Pena
Menifee
Summary
Im a retail professional with a proven track record at Crossmark, excelling in visual merchandising and team collaboration. Expert in plan-o-gram creation, I consistently enhanced store aesthetics and maximized sales through innovative displays. Recognized for attention to detail and effective time management, I foster strong relationships with staff and customers alike.
Overview
21
21
years of professional experience
Work History
Retail Merchandiser
Crossmark
09.2017 - Current
- Organized and maintained displays to achieve clean and appealing product layouts.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Improved overall store aesthetics by consistently maintaining clean, well-organized merchandise displays.
- Developed relationships with key store personnel to support proper product placement and visibility.
- Managed project timelines effectively ensuring all merchandising planograms and resets were completed within established deadlines.
- Developed creative solutions for unique visual challenges within limited display spaces while adhering to corporate guidelines.
Store Manager
Hallmark
09.2004 - 04.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Education
No Degree - Fine Arts
Grossmont College
El Cajon, CASkills
- Visual merchandising
- Plan-o-gram creation
- Merchandise planning
- Brand presentations
- Time management
- Attention to detail
- Teamwork and collaboration
Timeline
Retail Merchandiser
Crossmark
09.2017 - Current
Store Manager
Hallmark
09.2004 - 04.2015
No Degree - Fine Arts
Grossmont College
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