Summary
Overview
Work History
Education
Skills
Languages
Timeline
Interests
Work Availability
Accomplishments
Work Preference
Certification
Affiliations
Quote
Software
Generic
Jane Tarus

Jane Tarus

Toronto,Canada

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Senior-level. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Supervisor Afterhours Team

NEXIM HEALTHCARE CONSULTANT INC
  • Leadership and Management- Supervised daily activities of the team to meet performance standards and deadlines
  • Motivated and supported team members to enhance productivity and job satisfaction
  • Addressed and resolved conflicts to maintain a positive work environment
  • Operational Oversight -Managed and streamlined workflows for efficient service delivery
  • Allocated tasks and resources effectively to meet project and service goals
  • Ensured compliance with quality standards and relevant regulations
  • Client Relationship Management -Acted as primary point of contact for clients, addressing needs and concerns promptly
  • Tailored services to meet specific client requirements and ensured client satisfaction
  • Collected and analyzed client feedback for service improvement
  • Strategic Planning and Implementation -Collaborated with senior management to set team and individual performance goals
  • Monitored team performance against objectives, making necessary adjustments
  • Training and Development - Identified training needs and organized relevant programs to enhance skills
  • Provided mentorship to team members for professional growth
  • Administrative Duties -Prepared regular reports on team performance and project progress
  • Ensured adherence to company policies and ethical standards
  • Maintained accurate records of team activities and project documentation
  • Innovation and Improvement -Continuously sought ways to improve processes and workflows
  • Stakeholder Collaboration -Coordinated with other departments for cohesive service delivery
  • Developed and maintained relationships with external partners and stakeholders
  • Risk Management -Identified potential risks and issues impacting service delivery
  • Developed and implemented strategies to mitigate risks and ensure continuity of operations.

Account Manager

NEXIM HEALTHCARE CONSULTANT INC
  • Own the executive-level client relationship and strategic business planning
  • Negotiate contractual agreements in accordance with Nexim Health Care Centers' policy and procedures
  • Provide accurate and timely forecasts, funnel hygiene, target/objective updates to deliver on all territory plans and team annual targets
  • Engage the client to fully understand their business to effectively create territory plans, account plans, opportunity plans, executive call plans, etc
  • Maintain high levels of customer satisfaction by leading the account team to drive real and long-standing business value
  • Engage the necessary resources from within the extended team and external stakeholder community to fully support the needs of the business
  • Develop and execute territory plans and business development strategies and sales execution plan for new and existing clients and partners
  • Our intent is to drive meaningful value to our clients as thought leaders and trusted advisors
  • Prepare and present comprehensive and compelling business presentations to various internal and external constituencies including senior client executives
  • Organic growth with present clients, innovation, and new business
  • Works with the Sales Director to complete on-going analysis of business results vs Plan; identifies gaps and opportunities, the key drivers behind them and recommends action plans to address them
  • Owns all volume and revenue objectives for their territory.

Recruitment Consultant

NEXIM HEALTHCARE CONSULTANT INC
  • Responsible for full cycle staff recruitment/ Intake for Various clients
  • Intake includes but is not limited to resume screening, interviewing, posting jobs, scanning documents to the system and reference checks for each new field staff hired to work with the clients that you handle
  • Scheduling – receive and complete order requests via both telephone and e-mail
  • Responsible for File integrity – keep a watchful eye on all staff records to ensure they are always up to date when it comes to expiry of certificates – sign off documents and VSS
  • Day to day employee relations that includes but not limited to problem solving, conflict resolution and transfer of relevant information through written and oral communication
  • Foster long term relationships – By constant reaching out via email and phone calls
  • Source candidates using database, social media, and other platforms e.g., Bamboo, Indeed Understanding client’s requirements ranging from: PSW, RN, RPN, COOK and Housekeeping
  • Evaluate resumes and application, assuming the responsibility of pre interview screening, match the most suitable candidates to different positions
  • Create, maintain a relationship with job seekers, handle conflicts and provide advice
  • Facilitate and finalize agreements between candidates and employer- by sending a welcome package to be signed and returned.

Warehouse Personnel

SUNSET STAFFIGN AGENCY INC
09.2022 - 12.2022
  • Visually identify, inspect, and discard any damaged or defective container or lids while packing online
  • Manually Feed machine with containers and lids to be printed OR catching molded containers from line and packing into boxes
  • Assemble boxes and attach labels
  • Follow safety rules and including all company Health & Safety Policies and Procedures Keep workstation clean according to housekeeping standard.

Customer Service and Business Development Manager

PIDILITE LIMITED
09.2011 - 09.2022
  • Generating quotations & invoices, client follow-up, delivering of goods, phone etiquette
  • Planning meetings, taking minutes, following up on implementation of roles and duties assigned between colleagues for effective results
  • Customer service crisis management, handling challenges like return of goods, shortages, and adjustments
  • Contacts person between company and clients, Internal sales coordination Preparing statutory documentation for delivery and other freight and forwarders Front office duties; welcoming clients and coordinating hospitality services
  • Prepare mail for daily pickup according to dates and record
  • Maintained client retention and building business through both internal and supporting external sales team
  • Office decency and clerical support from time to time

Education

International Relations

United States International University

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Staff Development
  • Staff Discipline
  • Operations Management
  • Project Management
  • Business Administration

Languages

English
Full Professional

Timeline

Warehouse Personnel

SUNSET STAFFIGN AGENCY INC
09.2022 - 12.2022

Customer Service and Business Development Manager

PIDILITE LIMITED
09.2011 - 09.2022

Supervisor Afterhours Team

NEXIM HEALTHCARE CONSULTANT INC

Account Manager

NEXIM HEALTHCARE CONSULTANT INC

Recruitment Consultant

NEXIM HEALTHCARE CONSULTANT INC

International Relations

United States International University

Interests

Team Lead - Business Development

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Supervised team of 8 staff members.
  • Achieved pre booked shifts on new staff by completing new recruits with accuracy and efficiency.
  • Collaborated with team of 8 in the development of work ethics and policy between the company and internal staff -Afterhours team.
  • Documented and resolved conflicts between day team and afterhours team which led to improved shifts

Work Preference

Work Type

Full TimePart Time

Work Location

Hybrid

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leaveStock Options / Equity / Profit Sharing401k matchCompany Culture

Certification

  • Certified Afterhours supervisor, Nexim healthcare - 1 year 8 months

Affiliations

  • Rotary clubs

Quote

You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett

Software

Bamboo HR , Deputy

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Jane Tarus