Jane Pelcar
Vaudreuil,Quebec
Summary
Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment.
Overview
26
26
years of professional experience
Work History
Associate Director, Consulting
Nielsen
09.2021 - Current
- Oversaw $10M+ client portfolios, ensuring exceptional satisfaction across diverse industries, notably OTC/Pharma
- Led and mentored a 5-member analyst team, fostering growth and cohesion to drive excellence
- Monitored customer account progress using clear success metrics and KPIs, ensuring alignment with company and client objectives
- Recognized as an out-of-the-box thinker, consistently devising innovative solutions to complex challenges, driving transformative results.
Client Manager / Client Business Partner
Nielsen
09.2018 - 09.2021
- Managed and nurtured relationships with CPG clients across diverse industries, with a focus on OTC/Pharma, ensuring exceptional engagement and satisfaction
- Successfully achieved quarterly and annual revenue targets, overseeing revenues exceeding $6M, demonstrating strong financial acumen and business acuity
- Demonstrated a keen understanding of client business issues, effectively identifying challenges and implementing strategic solutions to drive positive outcomes
- Simplified complex insights into actionable changes and results, facilitating informed decision-making and driving tangible business impact.
Senior Market Analyst
Nielsen
04.2012 - 09.2018
- Cultivated a deep understanding of CPG client needs, tailoring services, and analytical insights to support their business objectives effectively
- Provided impactful insights and recommendations to clients through top-tier reports, dashboards, and dynamic presentations, fostering strategic decision-making and driving business growth
- Demonstrated innovative thinking by creatively adapting solutions to meet evolving client needs, ensuring maximum value delivery and client satisfaction.
Senior Business Analyst – Consumer Intelligence
Loyalty One (AIR MILES)
04.2007 - 04.2012
- Provided expert support on Loyalty and Marketing initiatives for prestigious Key Account clients nationwide, including IGA, IRIS, Pharmasave, Transat, Sobeys, and Lawtons, driving impactful results
- Played a pivotal role in opportunity identification, campaign design, and data extraction, leveraging internal databases and client data extracts to inform strategic decisions and optimize outcomes
- Delivered actionable consumer insights and recommendations through high-quality reports, dashboards, and dynamic presentations to clients on a weekly and quarterly basis, fostering strong client relationships and driving business growth
- Conducted rigorous ROI evaluations of AIR MILES Reward Program initiatives, ensuring accountability and driving continuous improvement
- Actively contributed to strategic marketing planning meetings, providing valuable insights into past, current, and future initiatives to inform decision-making processes
- Led quarterly financial forecasting and monthly variance analysis, demonstrating strong analytical skills and strategic foresight to support informed decision-making and drive business success.
Pricing Analyst
Air Canada
06.2005 - 04.2007
- Analyzed market trends and customer behavior to provide strategic recommendations, fostering a deep understanding of market demands
- Proactively identified revenue opportunities through comprehensive data analysis, demonstrating a keen eye for business
- Served as a pricing division subject matter expert, guiding and leading fellow analysts to enhance team performance and foster continuous learning
- Spearheaded the implementation of Air Canada's "New Pricing Model," increasing customer satisfaction through simpler fare products
- Enhanced pricing tools, streamlining processes and boosting efficiency by 50% through automation strategies
- Demonstrated resilience and adaptability in high-pressure situations, consistently delivering results.
Corporate Reporting Analyst
Air Canada
08.2002 - 06.2005
- Led the analysis of financial and statistical data, pivotal in shaping quarterly press releases and annual reports, driving transparency and accountability in corporate communications
- Crafted compelling presentations and reports for key stakeholders, including Executive Management and the Board of Directors, enhancing decision-making processes, and fostering trust in corporate performance
- Proactively fulfilled ad hoc financial analysis and reporting requests, demonstrating agility and responsiveness to evolving business needs, critical in supporting strategic initiatives
- Collaborated seamlessly across departments to ensure alignment and accuracy in reporting processes, fostering a culture of collaboration and excellence
- Thrived in managing multiple reporting requirements with precision and punctuality, setting high standards for quality and professionalism across deliverables.
Accounting Clerk
Braman Barbacki Moreau s.e.n.c.
01.2002 - 06.2002
- Assisted controller in accounting related duties, including accounts payable, accounts receivable on a part-time basis.
Law Office Clerk
Braman Barbacki Moreau s.e.n.c.
11.1997 - 12.2001
- Translated legal documents
- Performed various clerical duties.
Assistant Corp. Paralegal
Corptax Consultants Ltd.
11.1997 - 12.2001
- Worked with lawyers on various projects and cases
- Prepared legal documents, such as annual minutes, annual resolutions, various banking documents, annual government declarations and incorporations.
Education
Bachelor of Commerce - Human Resources Management
John Molson School of Business, Concordia University
Montreal, Quebec12.2001
D.E.C. Commerce -
CEGEP Dawson College
Montreal, Quebec05.1998
Skills
- Project Management
- Strategic leadership
- Analytical Thinking
- Coaching and Mentoring
- Team Collaboration and Leadership
- Key relationship management
Languages And Skills
Expert-level knowledge of Excel, Word, PowerPoint, Dynamics, Sales Force, English, French
References
Available upon request
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Associate Director, Consulting
Nielsen
09.2021 - Current
Client Manager / Client Business Partner
Nielsen
09.2018 - 09.2021
Senior Market Analyst
Nielsen
04.2012 - 09.2018
Senior Business Analyst – Consumer Intelligence
Loyalty One (AIR MILES)
04.2007 - 04.2012
Pricing Analyst
Air Canada
06.2005 - 04.2007
Corporate Reporting Analyst
Air Canada
08.2002 - 06.2005
Accounting Clerk
Braman Barbacki Moreau s.e.n.c.
01.2002 - 06.2002
Law Office Clerk
Braman Barbacki Moreau s.e.n.c.
11.1997 - 12.2001
Assistant Corp. Paralegal
Corptax Consultants Ltd.
11.1997 - 12.2001
Bachelor of Commerce - Human Resources Management
John Molson School of Business, Concordia University
D.E.C. Commerce -
CEGEP Dawson College
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