Jane Martinello
Fergus,ON
Summary
Information Management professional with a strong background in policing policies and procedures. Demonstrated knowledge in Niche, RMS, CPIC databases. Organized and dependable candidate with a strong work ethic and commitment to excellence.
Overview
35
35
years of professional experience
Work History
Records and Information Management Coordinator
Peel Regional Police Service
01.2012 - 12.2024
- Improved information management processes by streamlining data collection and storage methods.
- Assist in the preparation of directives, procedures and Records and Information Management tools, such as amendments to the Records Retention Schedule, using word-processing and spreadsheet computer software applications.
- Provide support to Divisions/Bureaux to identify RIM needs and make recommendations to the Records and Informatioin Management team.
- Create, maintain and manage all service wide forms in accordance with service standards.
- Continuously update forms library to ensure all forms are compliant and follow the correct guidelines set out in the Criminal Code of Canada regulations.
- Provide assistance in troubleshooting issues that may arise with the development and content of forms and provide alternate solutions.
Records Supervisor
Peel Regional Police Service
12.2006 - 01.2009
- Conducted ongoing evaluations of departmental performance, identifying areas for improvement and implementing necessary changes to optimize workflow processes.
- Developed training programs for staff members, improving their understanding of records management principles and procedures.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews.
- Verified and authorized the release of criminal records searches, records suspensions and redacted occurrence reports for third party information.
- Acted as a Commissioner of Oaths, swearing in witnesses and new recruits as well as affidavits.
CPIC Operator
Peel Regional Police Service
06.2000 - 12.2006
- Responsible for entering and maintaining information on the Canadian Police Information Centre system and responding to requests for information in accordance with RCMP and PRPS policies and procedures.
- Queries, adds, modifies and removes records on the CPIC system in relation to person files.
- Verifies and reviews CPIC entries to ensure compliance with PRPS and RCMP CPIC Field Operations policies and procedures, returns occurrences to officers and and Operator-Records Systems for corrections or additional information through Niche tasking.
- Queries registered owners and vehicle/driver history information through the PARIS (Police Automated Registration Information Service) database. Sends, receives and disseminates narrative traffic messages internally and externally to other police agencies, including Zone and Provincial Alerts.
- Liaises internally with both civillian and sworn members as it relates to confirming warrants, stolen vehicles and Ministry of Transportation suspension files using the CAD system.
- Answers inquiries and CPIC requests for information by checking records, court dockets and occurrences, provides guidance and explains procedures related to information maintained on CPIC/PARIS/Niche systems.
Records Systems Operator
Peel Regional Police Service
06.1990 - 06.2000
- Enter occurrence reports into Niche system, received via the digital dictation system, live calls and hardcopy reports.
- Completed records checks for CPIC requests, answered telephone inquiries and perform general reception duties in Records Services.
- Rework reports back to officers for incorrect and/or incomplete information.
Education
E.C Drury
Milton, ONGraduate Certificate -
The ISchool Institute
Toronto, ONSkills
- Liaised with upper management, team members and other agencies to provide assistance and forward relevant documentation
- Maintained and distributed classification and retention schedules force wide
- Chaired team meetings to review any updates and new processes put in place
- Participate in the development and delivery of initiatives to build awareness of the RIM program and its services
- Provided excellent customer service to members of the public, taking the time to explain and answer inquiries in a clear and concise manner
- Demonstrate a professional attitude when dealing with individuals who are visibly upset or irate Use interpersonal skills to de-escalate the situation
Accomplishments
Assisted with the implementation of the new Direct Data Entry system, including providing training to all members force wide.
Elected Supervisor of the year for Records Services by my peers.
Consistently received above average grading on my annual performance appraisals.
Campaigned for Vista Womens Shelter and Toys for Tots on a regular basis.
Timeline
Records and Information Management Coordinator
Peel Regional Police Service
01.2012 - 12.2024
Records Supervisor
Peel Regional Police Service
12.2006 - 01.2009
CPIC Operator
Peel Regional Police Service
06.2000 - 12.2006
Records Systems Operator
Peel Regional Police Service
06.1990 - 06.2000
E.C Drury
Graduate Certificate -
The ISchool Institute
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