JANE Jiang
San Francisco
Summary
Dynamic professional with experience as a Front Desk Receptionist at Joseph Huang, DDS, excelling in patient scheduling and HIPAA compliance. Proven ability to deliver exceptional customer service and maintain meticulous attention to detail. BLS certified and proficient in Microsoft Office, demonstrating adaptability and strong team collaboration skills in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
Sake Bomb Japanese Cuisine
San Francisco
05.2023 - 06.2024
- Provided attentive service and communicated clearly with customers
- Managed phone and in-person orders, payments, and receipts
- Maintained cleanliness and professional demeanor under pressure
Product Specialist
Capitol Volkswagen
San Jose
03.2022 - 05.2023
- Educated clients about products and services
- Managed transactions, contracts, and post-sale support
- Delivered excellent customer service in a fast-paced environment
Front Desk Receptionist
Joseph Huang, DDS
Millbrae
09.2020 - 01.2022
- Greeted patients and managed appointment scheduling
- Answered phone lines and maintained patient records
- Assisted with insurance verification and data entry
- Ensured HIPAA compliance and professional front office support
Education
Bachelor of Science - Hospitality & Tourism Management, Business Administration
San Francisco State University
San Francisco, CA05.2019
Associate of Science - Radiology Tech
Foothill College & Skyline College
Skills
- Medical Terminology & Basic Administrative Procedures
- HIPAA Awareness & Professional Conduct
- Patient Scheduling & Front Desk Operations
- BLS Certified, Radiation Safety Trained
- Microsoft Office & Google Suite
- Fast Learner & Adaptable
- Fluent in English and [Insert other language if applicable]
- Appointment scheduling
- Data entry
- Attention to detail
- Time management
- Team collaboration
Certification
- Radiation Safety Certificate of Completion – EFDAA
- Basic Life Support (BLS) Certified – American Heart Association
- Clinical Medical Assistant Course Completed – San Francisco State University (August 2024) (Preparing for the CMA exam)
Timeline
Waitress
Sake Bomb Japanese Cuisine
05.2023 - 06.2024
Product Specialist
Capitol Volkswagen
03.2022 - 05.2023
Front Desk Receptionist
Joseph Huang, DDS
09.2020 - 01.2022
Bachelor of Science - Hospitality & Tourism Management, Business Administration
San Francisco State University
Associate of Science - Radiology Tech
Foothill College & Skyline College
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