Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jane Hainstock

Kamloops

Summary

Offering a positive attitude and willingness to learn and grow in any environment. I bring the ability to quickly absorb essential practices in sales and customer service. Ready to use and develop customer service and teamwork skills in any role that I pursue. I am very eager to learn and excel in my future career.

Although it is not stated on my resume, I have experience with customer service in retail/food/hospitality environments; I learned how to communicate verbally and written with kindness, to be compassionate, and that a little understanding and patience goes a long way. I enjoy working as a team, crushing goals, solving problems, and building strong relationships as we go.

Overview

6
6
years of professional experience

Work History

Courier

Dragonfly
03.2023 - 09.2024
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Developed strong relationships with clients through dependable service that ensured repeat business.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Handled sensitive documents securely, maintaining confidentiality and protecting client information.
  • Contributed to team success by actively participating in meetings about improving operational procedures.

Residential/Commercial Cleaner

Self Employed
08.2018 - 01.2021
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
  • Adhered to company policies for appearance, thoroughness, and facility security.

Education

Certificate - Business Fundamentals

Thompson Rivers University
Kamloops
02-2018

High School Diploma -

David Stoddart Secondary
Clinton, BC
06-2011

Skills

  • Eager to learn new skills and quick to pick them up
  • Proactive team player
  • Dedicated, reliable, honest and trustworthy individual
  • Reliable transportation with class 7 license
  • Attentive customer service
  • Problem-solving
  • Team collaboration

Languages

English

Timeline

Courier

Dragonfly
03.2023 - 09.2024

Residential/Commercial Cleaner

Self Employed
08.2018 - 01.2021

Certificate - Business Fundamentals

Thompson Rivers University

High School Diploma -

David Stoddart Secondary
Jane Hainstock