Jane Ford

With this role, I was responsible for managing property tax payments for Sobeys in Atlantic Canada. I implemented an electronic filing system for all lease documents. With this, I validated the naming conventions of legal agreements in the database. I participated in courses for Diversity and Inclusion, which gave me the opportunity to present my knowledge to my team.

• Greeted incoming customers and provided reliable, friendly customer service.
• Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
• Managed long lines of customers during peak times while maintaining professionalism under pressure.
• Developed loyal customer base through personalized service and remembering regulars' preferences.

• Developed strong cooperative relationships with coworkers and managers.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Contributed to a positive work environment
• Trained new team members
• Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
• Ensured smooth operations during peak periods which taught me effective time management techniques and task prioritization.

I painted fire hydrants throughout my hometown this summer. I had creative freedom with this project allowing me to make the town brighter. This project brings a lot of engagement and positivity within the community and visitors, I am proud I contributed to this.