Unit Assistant
SAHM
- Maintained accurate patient records, enabling informed decision-making by healthcare professionals.
- Enhanced patient care by efficiently managing unit operations and maintaining a well-organized environment.
- Conducted regular rounds to monitor patients'' conditions, promptly addressing any concerns or issues that arose.
- Ensured cleanliness and regulatory compliance within the unit by adhering to sanitation guidelines and protocols.
- Acted as a liaison between patients, families, and healthcare providers, enhancing overall communication and collaboration.
- Coordinated patient transportation, promoting timely access to necessary medical services and treatments.
- Optimized workflow within the unit through effective delegation of tasks among auxiliary personnel when necessary.
- Provided compassionate support to patients experiencing distress or anxiety related to their medical conditions or treatments.
- Developed exemplary skills in negotiation, task prioritization and decision-making from working with various levels of personnel.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
