Jane Delovino
Calgary
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Medical Office Assistant position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Support Home Service
Resourceful Futures Community Support Ltd.
02.2011 - Current
- Ensure that health and safety are followed and meet with the standards.
- Ensure that medications are all administered following the right procedure.
- Provide client needs at all times, e.g. meals, hygiene, medical attention, etc.
- Promotes clients independence in all aspects of their being within their abilities.
- Responsible to attend with the client in any necessary appointments.
- Promoting healthy relationship between the client and his family members and/or guardian through scheduling of visits and open communication.
Medical Office Assistant
CWPCPN Primary Care Centre
02.2014 - 12.2023
- Welcomes and greets all patients and visitors politely. Responsible for keeping the reception area clean and organized.
- Answers the phone using proper telephone etiquette and responds to inquiries by patients, prospective patients, and/or visitors in a courteous manner.
- Registers new patients and update existing patient demographics by collecting detailed and current patient information.
- Facilitates patient flow by notifying the provider of patients' arrival, or any changes that may occur and communicate with clinical staff.
- Checks medical office supplies place order if necessary.
- Protects patient’s confidentiality, not leaving any personal health information on site, logging off computer when unattended.
- Process referrals from Health link, Physicians, and social workers to arrange appointment following the urgency of patient’s needs.
- Scanning documents that are necessary for patients needs to link in their respective electronic chart and faxing reports to family doctor in the same day of visit.
- Follow-up and book appointment for patients to specialist(s), and/or labs depending on doctor’s order.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Used Wolf EMR to schedule appointments social worker, nurses, pediatrician visits and doctors' visits and procedures.
Health Care Aide/Nursing Assistant
South Health Campus
05.2013 - 06.2015
- Provide personal assistance and support services for patients under RN or LPN’s supervision or order.
- Assist patients with bathing, grooming, dressing, toileting and other personal hygiene activities if necessary depending on their mobility.
- Help patients with feeding, mobility, repositioning and exercise as needed.
- Report any observations and communicate concerns of the patient to the nurses.
Community Disability Service Practitioner
Resourceful Futures Community Support Ltd.
12.2009 - 10.2012
- Assure active participation and involvement of the client in the community.
- Assists clients in identifying and obtaining basic services needed for independent living.
- Assures that all medication is administered following the right procedure as instructed.
- Complete all daily log notes, monthly reports and some necessary records about the client to monitor any changes into their daily routines or activities.
Education
Medical office Assistant Certificate -
Robertson College
Calgary, AB T2N 2A107.2013
Health Care Aid Certificate - undefined
Robertson College
Calgary, AB T2N 2A101.2010
Clerical Training Program Certificate - undefined
Calgary Immigrant Education Society
Calgary, AB T2A 7Y301.2010
Undergraduate - Nursing
Baguio Central University
PhilippinesSkills
- Enthusiastic team player
- Relationship building in team settings
- Skilled in verbal and written expression
- Independent work proficiency
- Skilled in utilizing Microsoft Office tools for various tasks
- Positive interpersonal skills
- Collaborative teamwork
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
Timeline
Medical Office Assistant
CWPCPN Primary Care Centre
02.2014 - 12.2023
Health Care Aide/Nursing Assistant
South Health Campus
05.2013 - 06.2015
Support Home Service
Resourceful Futures Community Support Ltd.
02.2011 - Current
Community Disability Service Practitioner
Resourceful Futures Community Support Ltd.
12.2009 - 10.2012
Health Care Aid Certificate - undefined
Robertson College
Clerical Training Program Certificate - undefined
Calgary Immigrant Education Society
Medical office Assistant Certificate -
Robertson College
Undergraduate - Nursing
Baguio Central University
Similar Profiles
Crystal McPhillipsCrystal McPhillips
Direct Support Professional at Futures Community Support ServicesDirect Support Professional at Futures Community Support Services
Bonita CrispellBonita Crispell
Front Line Supervisor at Futures Community Support ServicesFront Line Supervisor at Futures Community Support Services
Joda RamsdenJoda Ramsden
Positive behavioural support manager at Happy Futures Support SpecialistsPositive behavioural support manager at Happy Futures Support Specialists
Ethan KingEthan King
Founder at Aventro AIFounder at Aventro AI
Josephine CarlosJosephine Carlos
Licensed Practical Nurse at AgeCare SetonLicensed Practical Nurse at AgeCare Seton