Jane Dai
Scarborough,Ontario
Summary
Diligent and proactive professional with strong organizational skills and efficiency in various team environments. Experienced in food service and customer relations, adept at seamlessly addressing diverse needs. Exceptional communication skills in English, Cantonese, and French facilitate effective collaboration and rapport-building across multicultural settings. Committed to delivering exceptional service while fostering positive team dynamics and exceeding customer expectations.
Overview
1
1
year of professional experience
Work History
Chungchun Rice Dog Scarborough
Henry Yang
02.2023 - 08.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Set up and prepared cooking supplies and ingredients during opening and closing to maximize productivity.
- Disinfected workspace and washed all utensils and dishes to maintain hygienic kitchen.
- Cooked at the fryer and prepared meals efficiently under time constraints for timely service during peaking hours.
- Served as a reliable resource for new trainees seeking additional information or clarification.
"So Cute" Ice Cream CNE - Ice Cream Server
Concessions Inc.
08.2022 - 09.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Increased customer satisfaction by providing exceptional service and timely food preparation.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Oversaw inventory management to maintain optimal stock levels and reduce costs.
- Collaborated with other departments for special events, catering to diverse audiences with customized menus, e.g Ketchup/Mustard ice-cream at the CNE
Drink A Fruit CNE - Barista
Concessions Inc.
08.2022 - 09.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Managed inventory levels to ensure adequate stock of ingredients and supplies, minimizing waste and reducing operational costs.
Education
Bachelor of Arts - Psychology
McMaster University
Hamilton, ON04.2027
High School Diploma -
Dr. Norman Bethune Collegiate Institute
Toronto, ON06.2023
Skills
- Proactive
- Teamwork
- Customer Service
- Organization
- Time Management
- Quick and Efficient Learner
PROJECTS
AIESEC IN CANADA and IN MCMASTER UNIVERSITY
Joined during the winter of 2023
- Global non-profit organization led by young leaders aim to engage and develop Canadian youth through a leadership experience, regardless of background, identity, and ability
- Involved in the Business to Consumers portfolio
- Utilized skills in graphic design, social media management, and event photography/videography.
- Attended National Congress 2024 in Ottawa
Volunteer Experience
Toronto Outdoor Art Fair TOAF60
Information Booth Personnel
Toronto, ON
July 2021
Love, Scarborough Festival
Scarborough, ON
July 2022
Gardiner Museum Summer Camp
Camp Counselor
Toronto, ON
August 2022
Clarinet Mentor (Sir Ernest MacMillan S.P.S)
Student Assistant
Scarborough, ON
November 2022
Timeline
Chungchun Rice Dog Scarborough
Henry Yang
02.2023 - 08.2023
"So Cute" Ice Cream CNE - Ice Cream Server
Concessions Inc.
08.2022 - 09.2023
Drink A Fruit CNE - Barista
Concessions Inc.
08.2022 - 09.2022
Bachelor of Arts - Psychology
McMaster University
High School Diploma -
Dr. Norman Bethune Collegiate Institute
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