Jane Bowman
Summary
Dynamic healthcare leader with a proven track record at Alberta Health Services, excelling in change management and collaborative care models. Lead the implementation of the Patient Medical Home Model, enhancing patient outcomes and operational efficiency. Skilled in project management and fostering inclusive team environments, driving strategic initiatives to improve primary care services.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager
Primary Care Alberta
05.2012 - Current
- Set up and operationalized a new family medicine clinic within the South Health Campus
- Responsible for writing job profiles, and submitting for classification
- Responsible for hiring staff/allied health staff
- Responsible for writing department protocols, and procedures/ developing clinic processes, resource documents(ongoing)
- Implemented the medical home model of care
- Implemented medication reconciliation within the primary care setting/advanced access/Alberta
- Screening and Prevention Program
- Established a clinic improvement team
- Established a patient/citizen advisory council
- Participated in the annual report for the SHC Family Medicine Clinic, for the Department of Family Medicine
- goals for 2016-2019 (three year plan); participated in the DFM strategic planning
- Partnered with the Emergency Department in developing a referral process where patients can be seen in the primary care setting when they present to Emergency with conditions that can be seen in the clinic
- Conduct yearly patient satisfaction surveys/participates in the Department patient experience surveys(ongoing)
- Produce statistics for patient growth, cycle times. Measurement guides the improvement process.
- Innovative practice and patient initiatives - group workshops, scope of practice, advanced access, CHANGE team, EMR Committee
- Collaborate with the Primary Care Network, health care agencies and services
Department Manager (interim)
Alberta Health Services
05.2018 - 09.2019
- Responsible and accountable for providing direct support and leadership together the Director, Zone Medical Director's office , the Zone Clinical Department Head and the Academic Department Head. Responsible for leading an operational team in the planning, delivery and evaluation for Family Medicine Programs and services in support of the vision, mission and business plan of the Department of Family Medicine.
- Responsible for developing and maintaining relationships with local and provincial representatives and healthcare stakeholders.
- Supported the implementation of Wave 2 of Connect Care for the physicians at two urgent care sites. Responsible for attending meetings with stakeholders, educators, physician leads, and managers. Provided reports and as coordinated with AHS Department Head.
- Ensures there is efficient, effective and equitable allocation of resources (people and financial) within the Department.
- As a member of the Family Medicine Senior executive team, accountable for the development, implantation and evaluation of overall strategic and operational plans to support patient and family focused care programs and delivery. The “Patient Medical Home Model” is a strategic vision for the primary care clinics. A place where a patient can receive care from a team that knows their history, their family, and from care providers that they have developed relationships with. This continuity of care has shown to reduce costs, promotes efficiencies, improve patient outcomes and reduce visits to urgent care and emergency departments.
- Leader of change management initiatives – identifies the need for change, then manages and implements change when internal organizational and procedural adjustments are desirable or necessary, building strategic relationships to ensure the Department remains connected to the plans and changes within AHS, the University, Alberta Health and the Alberta Medical Association. Prepared and presented proposal to expand participation in the provincial initiative Alberta Screening and Prevention +. Provided leadership to the change initiative working and communicating with the Primary Care Network, Towards Optimized Practice, and TELUS Practice Solutions
- Develop and support a collaborative model of working together within an existing team. Introduced Managers meetings, ensuring communication and coordination of work and knowledge is shared.
- Lead and supported the team in the Education program redesign, based on the outcome of the design team.
- Lead and mentored the Data informatics leaders. Strategically reviewing deliverables to ensure they can be understood, measurements are accurate and meaningful, and that they can be used to drive operational decisions and strategic planning.
- Supports the priority work of each Strategic Clinical Network (clinical care pathways, population health,support AHS performance indicators, support to zone in outcome targets, in other major projects)
- Provided leadership to the recruitment of new physicians, section chiefs, managers and team leads for the Department
- Financial accountability and reporting for a budget of a $40 million
- Contributed to the design, content and review of the Department Annual report
Manager
University of Calgary
03.2008 - 05.2012
- Developed the policies and procedures that supported and guided the processes and protocols
- Conducted within the clinics, and by staff
- Responsible for hiring of clinic staffing, participated in the hiring of the medical staff
- Introduced allied health staff to the collaborative care model
- Introduced the medical office assistant role, to a help promote staff (nursing), and support them
- Working at full scope
- Introduced team based care to promote efficiencies, and cross coverage
Responsible for leading the clinical operations for two primary care clinics (Sunridge and Northhill)
Education
Master of Science - Nursing Leadership And Management
University of Calgary
Bachelor of Science - Nursing
University of Calgary
Calgary, ABNo Degree - Registered Nurse
Lethbridge College
Lethbridge, ABSkills
Leadership
Communication
Solution Focused
Collaborative and Inclusive
Change management
Project Management, goal focused
Patient and Family Focused
Detail orientated
Languages
English
Certification
Prosci Change Manager Practitioner Certification
Interests
Downhill skiing instructor
Gardening
Awards/Publications/Posters
Awards
Alberta College of Family Physicians, Reviewers' Choice Award Poster Display Category
3rd Place Own Your Bones: Multi-Disciplinary Shared Medical Model for Osteoporosis
D. Garg, V. Bhella, J. Maclaren, J. Payne, C. Stapleton, A. Matsuno, J. Bowman, E. Billington Presented at: Family Medicine Summit, Research Showcase March 7, 2025 | Banff, AB In recognition of the overall quality of presentation of the research being undertaken.
2022 CFPC/CPA, Collaborative Mental Health Care Award
“Anxiety To Calm", a facilitated patient workshop which was originally developed by the Red Deer PCN . This award highlights important work being done to improve access to effective mental health care, enhance mental health service delivery, and increase family physicians' capacity to identify and meet the mental health care needs of their patients.
June 17, 2022 , Canadian Collaborative Mental Health Care Conference.
2022 Alberta College of Family Physicians, Medical Home Award
South Health Campus Teaching Centre wins ACFP Patient's Medical Home – Outstanding Family Practice Award 2022
Poster
Own Your Bones: Multi-disciplinary shared medical model for osteoporosis
Dr. Divya Garg , Dr. Vishal Bhella, Julia Maclaren, Janine Payne, Candice Stapleton, April Matsuno, Jane Bowman, Dr. Emma Billington
Department of Family Medicine, University of Calgary, Division of Endocrinology & Metabolism, University of Calgary, South Health Campus Wellness Centre, Alberta Health Services, Alberta Healthy Living Program, Alberta Health Services
Reviewers' Choice Award Poster Display Category
Publication
Patient and Citizen Innovation Council in family practice. Ron T. Garnett MD CCFP(EM) FCFP, Jane Bowman RN MN, Joanne Ganton. Canadian Family Physician Vol 63: February • 2017
Timeline
Department Manager (interim)
Alberta Health Services
05.2018 - 09.2019
Manager
Primary Care Alberta
05.2012 - Current
Manager
University of Calgary
03.2008 - 05.2012
Master of Science - Nursing Leadership And Management
University of Calgary
Bachelor of Science - Nursing
University of Calgary
No Degree - Registered Nurse
Lethbridge College
Similar Profiles
Mary ThrondsonMary Throndson
Psychiatric Mental Health Nurse Practitioner at Primary Care Providers for a Healthy Feliciana/RKM Primary CarePsychiatric Mental Health Nurse Practitioner at Primary Care Providers for a Healthy Feliciana/RKM Primary Care
Andrea M. GonzalezAndrea M. Gonzalez
Secretary’s Assistant at Primary Preventive And Primary Care MedicalSecretary’s Assistant at Primary Preventive And Primary Care Medical
Garnet Matthew DoyleGarnet Matthew Doyle
HR Manager, Systems at Covenant Care, AlbertaHR Manager, Systems at Covenant Care, Alberta
MYRIAM CHERIFMYRIAM CHERIF
Manager at McDonald'sManager at McDonald's
Irene LopezIrene Lopez
Manager at YuYu's Chinese RestaurantManager at YuYu's Chinese Restaurant