Jandy Gruhn
Victoria,Canada
Summary
Dynamic and results-driven professional with extensive experience in diverse industries, seeking to reignite a passion for leadership in a management role. Proven track record in enhancing operational efficiency and delivering exceptional customer service. Strong background in team development, scheduling, and inventory management, complemented by expertise in sales and client relations. Adept at creating a welcoming environment that promotes satisfaction and loyalty. Committed to fostering a positive team culture and implementing innovative solutions to drive business growth and elevate the overall experience for clients. Eager to leverage a unique blend of skills to contribute to the success of a dynamic organization.
Overview
31
31
years of professional experience
Work History
REALTOR
Royal LePage Coast Capital Realty
01.2013 - Current
- Utilized negotiation expertise to facilitate successful property transactions
- Consistently exceeded sales targets, earning multiple awards for performance excellence
- Developed strong relationships with clients, resulting in high client satisfaction and repeat business
Store Manager
Rexall Drugstore
01.2006 - 02.2008
- Managed payroll, cash, debit, credit transactions, cashouts, and end-of-day banking
- Effectively handled a dynamic, high-paced environment while prioritizing tasks
- Developed knowledge of budget control and profit-loss strategies
- Increased retail sales by 10% annually over two years by enhancing customer traffic and implementing effective planograms
- Received awards for outstanding customer service and achievement of retail goals
Assistant Manager
Running Room
09.2005 - 01.2006
- Provided exceptional customer care and retailing during the opening of a new location
- Managed stock control and ordering, and created visual displays to enhance product appeal
- Ensured regular housekeeping and upselling during clinics
Head Coach /Instructor
Fuller Lake Skating Club
09.2003 - 03.2005
- Certified Figure Skating Coach responsible for creating custom programs and artistic choreography
- Coached competitive skaters for local and provincial competitions
Manager
Eaton's of Victoria
02.1998 - 10.1998
- Managed a team of three employees, overseeing scheduling and organizing cosmetic workshops
- Controlled inventory and ordering of products while coaching staff to achieve daily sales targets
- Increased sales on a $700,000 account, achieving a 20% increase at the Plastics Surgeons Convention over the previous year
Cosmetician
London Drugs
01.1994 - 01.1998
- Awarded Employee Excellence Award for outstanding customer service
- Managed department operations, including opening and closing procedures and product return authorization
- Created displays to meet sales targets and advised clients on cosmetic choices
Education
High School Diploma -
Sir James Douglas
Victoria, B.C.UBC - Trading Services Licensing Course -
University of British Columbia
Victoria, B.C.01.2013
Aveda Esthiology Certificate -
Paul Da Costa Aveda Institute
Victoria, B.C.08.2009
High School Diploma -
Running Room
Victoria, B.C.01.2006
Skills
- Team Leadership & Development
- Customer Relationship Management
- Operational Management
- Financial Acumen
- Sales & Marketing Strategies
- Client Needs Assessment
- Conflict Resolution
- Inventory Management
Languages
English
Full Professional
Awards
- CNE Certified Negotiation Expert
- President's Gold Award, RLP, 12/22
- Diamond Award, RLP, 12/21
- Master Sales Award, RLP, 12/20
- Master Sales Award, RLP, 12/19
- President's Gold Award, RLP, 12/18
- Sales Achievement Award, RLP, 12/17
Timeline
REALTOR
Royal LePage Coast Capital Realty
01.2013 - Current
Store Manager
Rexall Drugstore
01.2006 - 02.2008
Assistant Manager
Running Room
09.2005 - 01.2006
Head Coach /Instructor
Fuller Lake Skating Club
09.2003 - 03.2005
Manager
Eaton's of Victoria
02.1998 - 10.1998
Cosmetician
London Drugs
01.1994 - 01.1998
High School Diploma -
Sir James Douglas
UBC - Trading Services Licensing Course -
University of British Columbia
Aveda Esthiology Certificate -
Paul Da Costa Aveda Institute
High School Diploma -
Running Room
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