Janceen Smith
Edmonton,Canada
Summary
WORK EXPERIENCE
Overview
1
1
Certification
10
10
years of professional experience
Work History
Labour
Morgans Construction
Fort McMurray, Canada
07.2025 - Current
- Site Setup and Maintenance
- Signage: Set up work zones and mark hazards.
- Materials: Carry and deliver supplies on site.
- Cleanup: Shovel soil and clear equipment tracks.
- Excavation and Ground Work
- Digging: Perform hand excavation near facilities.
- Erosion Control: Install geotextile materials.
- Assisted team by monitoring equipment operations.: Shoot grade and watch equipment.
- Safety and Communication
- Managed traffic control through effective flagging to maintain safe work zones.
- Implemented safety protocols by adhering to rules, PPE policies, and conducting hazard assessments.
- Radio Use: Communicate via two-way radios with team.
Customer Service Representative
Gregg Distributors LP
05.2023 - 04.2025
- Acts as the first point of contact for customers, delivering exceptional customer service, resolving inquiries and issues effectively and efficiently at the counter.
- Sells products to customers.
- Prepares quotes for customers.
- Take orders accurately from customers either face to face or over the phone.
- Handles various administrative tasks such as filing, faxing, and photocopying to maintain an efficient office environment.
Cook
Rogers Place Arena
01.2023 - 01.2024
- Prepare, pre-cook and cook food products as directed.
- Communicate effectively with other staff members.
- Adheres to proper food handling procedures.
- Assist chefs with any task needed.
- Set up, Replenish and maintain buffet area.
- Provide customer to guest by providing them with information about the buffet.
- Assist in cleaning and closing duties at the end of shift.
Sales Floor Customer Associate
Walmart Canada
01.2020 - 12.2022
- Greet customers, respond to inquiries, and improve and provide outstanding customer service to all guests.
- Operate cash registers, by managing financial transactions, and balancing drawers.
- Direct customers to merchandise within the store ensuring customer satisfaction and increasing in-store sales.
- Provide accurate information to customers by maintaining superior product knowledge.
- Introduce promotions and opportunities to customers and cross-selling products to increase purchase amounts.
Labour
Turner Construction
01.2018 - 12.2022
- Site Safety and Maintenance
- Hazard Mitigation: Maintain a clean, organized, and debris-free workspace to prevent accidents.
- Debris Removal: Clear rubble, trash, and hazardous waste using shovels, wheelbarrows, and rakes.
- Safety Setup: Assist in erecting and dismantling barricades, fencing, scaffolding, ramps, and signage.
- Protocol Adherence: Follow company safety policies and local regulations.
Labour
Duffering Construction
05.2016 - 01.2018
- Site Maintenance & Cleanup: Clear debris, manage materials, and perform cleanup tasks using shovels and small tools.
- Equipment Support: Assist with routine maintenance checks, minor repairs, and operating plant or crushing equipment after proper training.
- Safety & Compliance: Follow all Occupational Health and Safety standards, wear mandatory protective gear, and report any site hazards or incidents immediately to supervisors.
- Team Collaboration: Work alongside project crews, follow direct instructions, and support other team members or trades as required on active job site.
Education
Personal Support Worker Diploma -
Medix College
Diploma in Hospitality Management -
Runaway Bay Heart Trust NTA Hotel & Training Institute
Skills
- Site maintenance
- Safety protocols
- Customer service
- Sales processing
- Order accuracy
- Hazard mitigation
Certification
- Common Safety Orientation (CSO), Energy Safety Canada
- Intermediate First Aid Level C, Red Cross, 2026
- H2S ALIVE
- Wood Buffalo Wildlife Awareness
- Wood Buffalo Wildlife Awareness – Intermediate
- Field Ergonomics
- OHS Alberta Legislation
- Silica Awareness
Timeline
Labour
Morgans Construction
07.2025 - Current
Customer Service Representative
Gregg Distributors LP
05.2023 - 04.2025
Cook
Rogers Place Arena
01.2023 - 01.2024
Sales Floor Customer Associate
Walmart Canada
01.2020 - 12.2022
Labour
Turner Construction
01.2018 - 12.2022
Labour
Duffering Construction
05.2016 - 01.2018
Personal Support Worker Diploma -
Medix College
Diploma in Hospitality Management -
Runaway Bay Heart Trust NTA Hotel & Training Institute