Janay Luna
Imperial
Summary
Dynamic and results-driven professional with extensive experience in customer service and hygiene protocols. Proven ability to build relationships and provide tailored consultations, ensuring client satisfaction. Skilled in social media marketing and workspace organization, consistently enhancing operational efficiency and customer experiences.
Overview
6
6
years of professional experience
Work History
Lash Technician
Self Employed
10.2021 - Current
- Performed lash application services, ensuring client satisfaction and adherence to safety protocols.
- Provided personalized consultations to assess client needs and recommend appropriate lash styles.
- Maintained cleanliness and organization of work area, adhering to sanitation guidelines for tools and equipment.
- Educated clients on aftercare procedures to prolong lash extensions' lifespan and enhance overall experience.
Spa Assistant
Melissa Michaels Spa, Salon & Makeup Studio
05.2021 - 10.2021
- Assisted in daily spa operations, ensuring cleanliness and organization of treatment areas.
- Provided exceptional customer service, addressing client inquiries and enhancing overall experience.
- Maintained inventory levels, assisting with ordering and restocking supplies as needed.
- Supported therapists during treatments by preparing necessary tools and products efficiently.
Smoothie Barista
Sweet Smoothies
03.2021 - 09.2022
- Prepared and blended smoothies according to customer preferences and established recipes.
- Operated blending equipment and maintained cleanliness of workstations for food safety compliance.
- Assisted customers with menu selection, providing recommendations based on dietary needs and preferences.
- Managed cash register transactions accurately, ensuring seamless payment processing and customer satisfaction.
- Stocked ingredients and supplies, monitoring inventory levels to prevent shortages during peak hours.
- Collaborated with team members to optimize workflow during busy shifts, enhancing overall service efficiency.
Sales Associate
Aeropostale
10.2019 - 10.2020
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store organization and visual merchandising standards to attract customers.
- Processed transactions efficiently using point-of-sale systems to ensure accuracy.
- Collaborated with team members to achieve daily sales goals and maintain inventory levels.
Education
High School Diploma -
Imperial High School
Imperial, CA06.2020
Skills
- Social media marketing
- Hygiene and sanitation
- Social skills
- Customer consultation
- Relationship building
- Workspace organization
- Cash register operation
Timeline
Lash Technician
Self Employed
10.2021 - Current
Spa Assistant
Melissa Michaels Spa, Salon & Makeup Studio
05.2021 - 10.2021
Smoothie Barista
Sweet Smoothies
03.2021 - 09.2022
Sales Associate
Aeropostale
10.2019 - 10.2020
High School Diploma -
Imperial High School