Janat Keji
Halifax,Canada
Summary
Dynamic sales associate with over two years of experience in customer service and retail sales. Proven expertise in driving sales through effective customer engagement, operating point-of-sale transactions, and visual merchandising. Demonstrated ability to solve problems and handle customer complaints with professionalism. Committed to enhancing customer satisfaction and creating memorable shopping experiences, ensuring alignment with the standards expected of progressive retail environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Thrift Store
01.2025 - 10.2025
- Assisted customers in locating merchandise and provided product knowledge.
- Processed transactions efficiently using POS systems to ensure accurate sales reporting.
- Maintained store organization by restocking shelves and managing inventory levels.
- Collaborated with team members to create visually appealing merchandise displays.
Receptionist
Beauty Hair Salon
07.2024 - 11.2024
- Managed front desk operations, ensuring seamless client check-in and appointment scheduling.
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
- Coordinated communication between clients and stylists, enhancing overall salon efficiency.
- Maintained accurate records of appointments and customer preferences using salon management software.
sales associate
mirembe beddings
04.2022 - 05.2024
- Engaged customers through effective communication; greeted shoppers, identified their needs, and recommended suitable products.
- Facilitated sales transactions; operated cash registers, accurately handled payments, and processed returns and exchanges.
- Optimized merchandising strategies; restocked shelves, maintained displays, and ensured products were visually appealing to attract customers.
- Resolved issues proactively; addressed customer complaints and escalated concerns to management as necessary.
- Enhanced product knowledge; explained features, benefits, and usage of items to assist customers in making informed purchasing decisions.
Education
High School Diploma -
Rhino Camp High School
Arua, Uganda11-2023
Associate of Science - Continue Care Assitant
Eastern College
Halifax, NS07-2026
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Cash handling
- Customer assistance
- Time management
- Store opening and closing
- Cash register operation
- Stocking and receiving
- Fluent in english
- Conflict resolution
- Customer needs assessment
- POS system operation
- Display setup
- Product promotions
Languages
English
Native or Bilingual
Certification
WHMIS
Ms word
Excel
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 500 staff members.
Software
Microsoft word
Excel
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteImportant To Me
Flexible work hoursPaid sick leavePersonal development programsTeam Building / Company RetreatsWork-life balanceHealthcare benefitsCareer advancementTimeline
Retail Sales Associate
Thrift Store
01.2025 - 10.2025
Receptionist
Beauty Hair Salon
07.2024 - 11.2024
sales associate
mirembe beddings
04.2022 - 05.2024
High School Diploma -
Rhino Camp High School
Associate of Science - Continue Care Assitant
Eastern College