Jan Anthony Budlong
Calgary,AB
Summary
Dynamic service professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance customer satisfaction through efficient service and adherence to food safety standards. Recognized for maintaining cleanliness and improving operational performance in high-pressure environments.
Professional with strong experience in customer service and food industry operations, equipped to deliver exceptional service and ensure customer satisfaction. Focused on teamwork, adaptable to changing needs, and skilled in communication, multitasking, and maintaining clean and efficient work environment. Reliable and results-driven, ready to contribute effectively to any service team.
Service industry professional with track record of delivering exceptional customer service. Known for reliability, flexibility, and ability to work well under pressure. Strong focus on teamwork and adaptability, with expertise in maintaining clean and welcoming environment.
Overview
9
9
years of professional experience
Work History
Service Crew Member
Alfametro Marketing Incorporation
11.2023 - 01.2025
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Kept customers and crew areas organized.
Carpark Attendant
Crossline General Services Corporation
09.2020 - 03.2022
- Maximized space utilization within the car park, implementing effective space allocation strategies during peak hours.
- Streamlined payment processes using updated technology, expediting transactions and reducing wait times for customers.
- Upheld high standards of professionalism when interacting with customers, setting a positive impression of the establishment''s brand image.
- Supported management in enforcing company policies, contributing to a well-regulated parking facility operation.
- Conducted regular maintenance checks on equipment such as ticket machines and barriers, identifying potential issues before they escalated into costly repairs.
- Ensured smooth traffic flow within the car park, managing vehicle entry and exit points effectively.
- Expedited vehicle retrieval during busy periods by accurately noting parked locations upon arrival, minimizing wait times for departing customers.
Food Checker
David's Tea House
04.2016 - 02.2018
- Inspected items for quality assurance, ensuring compliance with company standards.
- Verified inventory counts to maintain accurate stock levels.
- Conducted routine checks of merchandise for quality, reducing customer complaints.
- Identified defective products to prevent distribution of substandard items.
- Assisted in organizing inventory for improved accessibility and efficiency.
- Ensured accurate labeling of products by checking details meticulously.
Education
Bachelor of Science - Electrical Engineering
St. Peter's College of Iligan
Iligan City Philippines09-2012
High School Diploma -
Maigo National High School
Maigo Lanao Del Norte, Philippines04-2010
Primary Education
South 1-A Central School
Iligan City, Philippines03-2004
Skills
- Customer service
- Cleaning and sanitizing
- Verbal and written communication
- Strong work ethic
- Cleanliness and hygiene
- Food safety
- Performance improvement
Languages
English
Professional Working
Timeline
Service Crew Member
Alfametro Marketing Incorporation
11.2023 - 01.2025
Carpark Attendant
Crossline General Services Corporation
09.2020 - 03.2022
Food Checker
David's Tea House
04.2016 - 02.2018
Bachelor of Science - Electrical Engineering
St. Peter's College of Iligan
High School Diploma -
Maigo National High School
Primary Education
South 1-A Central School
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