Proven Administrative Client Coordinator with a track record of enhancing client satisfaction and streamlining operations at Bee Auto Works. Excelled in building lasting relationships and maintaining meticulous records, showcasing strong organization and client relationship skills. Achieved significant improvements in cash flow management and conflict resolution, demonstrating a blend of hard and soft skills vital for administrative excellence.
Hi, I’m
Janaki Gnanachandran
Brampton,ON
Summary
Overview
2025
years of professional experience
Work History
Bee Auto Works
Administrative Client Coordinator
Job overview
- Maintained accurate client records by diligently updating information in the database system.
- Facilitated timely invoice processing, contributing to improved cash flow management within the organization.
- Resolved conflicts between clients or team members professionally and diplomatically, fostering a positive working environment for all parties involved.
- Executed activities for prospective and existing clients.
- Established and built lasting relationships with clients.
- Enhanced client satisfaction by efficiently managing administrative tasks and providing exceptional customer service.
- Assisted with onboarding new clients, explaining services offered and guiding them through necessary paperwork for a seamless transition.
Manjit Logistics
Administrative Clerk
02.2022 - 02.2025
Job overview
- Ensured record accuracy through regular data updates.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Supported auditors by efficiently compiling requested documentation.
- Boosted department efficiency with timely completion of assigned tasks.
- Processed and prepared documents such as business or government forms and expense reports.
- Improved customer service with prompt and accurate handling of inquiries, contributing to positive office environment.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Purchased and maintained office supplies.
Education
Humber CollegeToronto, ON
Bachelor Of Business Administration
2020
University Overview
Skills
- Strong organization
- Client relationship building
- File organization
- Scheduling appointments
Languages
English
Advanced (C1)
Timeline
Administrative Clerk
Manjit Logistics
02.2022 - 02.2025
Administrative Client Coordinator
Bee Auto Works
Humber College
Bachelor Of Business Administration
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