Janaizel Balbin
Scarborough,Canada
Summary
Service-driven professional dedicated to delivering exceptional customer service and creating memorable guest experiences. Strong communication, organizational, and problem-solving skills facilitate effective responses to diverse client needs. Committed to contributing to the success of a reputable, historic establishment while upholding high standards of excellence. Eager to leverage expertise in fostering positive interactions that enhance overall guest satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
NIKE Material Handler
Arrow Workforce Solutions
04.2025 - Current
- Handled tasks associated with order picking, packing, and restocking while maintaining efficiency.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Used hand-held scanners and physical logs to accurately track item movements.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Front Desk-Clerical Assistant
Centennial College
09.2023 - 01.2025
- Managed HR processes including EPAF contracts, onboarding, and supporting student staff hiring and scheduling.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
Education
Diploma - Human Resource
Centennial College College
Skills
- Customer Service Excellence
- Attention to Details
- Organization & Scheduling
- Multitasking & Time Management
- Technology Proficiency
- Confidentiality & Discretion
- Effective Communication
- Problem-Solving
- Team Collaboration
- Material handling
- Order picking
Languages
English
Professional Working
Certification
Microsoft Office Specialist - Word & Excel
Timeline
NIKE Material Handler
Arrow Workforce Solutions
04.2025 - Current
Front Desk-Clerical Assistant
Centennial College
09.2023 - 01.2025
Diploma - Human Resource
Centennial College College