Summary
Overview
Work History
Education
Skills
Timeline
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Janai Baldwin

Inglewood

Summary

Proactive, and hardworking Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities. Knowledgeable about nutrition, medication and differences between breeds. Maintains health of groups of animals by calmly controlling behaviors and anticipating problems. Always ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Guest Service Associate

Wag Hotels-Hollywood, CA
07.2022 - 12.2023
  • As a guest services associate at Wag Hotels, I was responsible for maintaining cleaning and sanitizing standards in the facility
  • Additionally, I would ensure all guests (dogs and cats) received meals, medications, exercise, and love! I was trained on how to observe dog body language, pack behavior, social group management, and safe handling protocols
  • I worked hands-on by supervising social groups, providing enrichment, monitoring play styles and interactions, cleaning, record keeping, and completing health checks (checking over body, ears, gums, paws, etc.)
  • On occasion I would also assist with grooming services such as bathing, nail trims, anal gland expression, teeth brushing, etc
  • I learned a variety of skills including customer service, problem solving, team building, and how to provide the best experience for the animals in our care.

Dog Daycare Attendant

Dogdrop-Los Angeles, CA
05.2021 - 04.2022
  • As a daycare attendant at Dogdrop, I would be responsible for the safety and supervision of the dogs
  • Some minor tasks I would do included feeding dogs at their designated meal times and cleaning up after them on a daily basis
  • I would also have a flexible schedule where I regularly helped open and close, so I would ensure the facility remained cleaned and organized before dogs checked in, and after they checked out for the day
  • At my time there I was also trained to redirect the dogs and reinforce their basic cues (ex Shake, sit, stay, etc.)
  • In addition to that, I learned how to detect behavior in the dogs such as stress and aggression, and how to improve or correct those actions to provide the dogs with the best experience
  • Along with taking care of the dogs, I frequently interacted with clients, giving them updates on their pets, and answering any questions or concerns they had about their day in our care.

Pet Therapy Assistant

California Animal Rehabilitation-Los Angeles, CA
02.2020 - 04.2021
  • As a Pet Therapy Assistant, I would provide services to client's pets (primarily dogs and cats), including administering medications (oral supplements and injections), as well as physical therapy (exercises, massaging, laser therapy, etc)
  • I would frequently interact with clients before and after their pet's appointments, answering any questions or concerns, and providing any helpful updates or information
  • I acquired more skills and experience regarding working in a kennel and taking care of animals who were boarding
  • I developed more experience with preparing food and medications, organizing inventory, as well as grooming.

Kennel Assistant

Rover Kennels-Santa Monica, CA
10.2018 - 12.2019
  • As a Kennel Assistant, I would provide daily care for the dogs that were boarded in their kennel
  • My duties involved cleaning suites and runs, cleaning after dogs in the play areas, bathing, grooming, exercising, feeding, and monitoring the behavior of boarded/daycare dogs
  • I would frequently stand and lift heavy objects during shifts, as well as provide customer service to clients
  • I acquired many skills such as organizing, multitasking, and being efficient in whichever task that needed to be done as soon as possible
  • I also learned how to work with a team, and communicate with others effectively.

Education

Trade school in Veterinary Medicine -

California Healing Arts College
Carson, CA
06.2024

High school or equivalent -

Alliance Cindy and Bill Simon Technology Highschool
Los Angeles, CA
06.2016

Skills

  • Animal Handling
  • Pet Grooming/Bathing
  • Medical Records
  • Medication Administration
  • First Aid Training
  • Data entry proficiency
  • Animal Restraint
  • Kennel Cleaning and Sanitation
  • Dog handling
  • Dog training
  • Payment Processing
  • Guest Relations
  • Retail Sales

Timeline

Guest Service Associate

Wag Hotels-Hollywood, CA
07.2022 - 12.2023

Dog Daycare Attendant

Dogdrop-Los Angeles, CA
05.2021 - 04.2022

Pet Therapy Assistant

California Animal Rehabilitation-Los Angeles, CA
02.2020 - 04.2021

Kennel Assistant

Rover Kennels-Santa Monica, CA
10.2018 - 12.2019

Trade school in Veterinary Medicine -

California Healing Arts College

High school or equivalent -

Alliance Cindy and Bill Simon Technology Highschool

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Janai Baldwin